Tales of a taxi ‘Uncle’

ST manpower correspondent Toh Yong Chuan steps into the shoes of a Singapore taxi driver
From the surly to the genial, it is passengers who make or break your day. But the pressure sure piles up

DEC 1, 2014
BY TOH YONG CHUAN MANPOWER CORRESPONDENT

On my fourth day as a taxi driver, I drove for six hours at night with just one five-minute toilet break.

It was past midnight when I headed home and absent-mindedly got into the wrong lane at the junction of Bishan Road and Ang Mo Kio Avenue 1. The traffic lights turned green and I took off, almost hitting another taxi.

When I got home, my wife greeted me with a hug and said: “You have the taxi driver smell.”

“It is the smell of hard work,” I said. It was the odour of being cooped up for hours in stale air. I didn’t mention my near accident.
I have always been fascinated by cabbies. As a manpower reporter, I have interviewed numerous drivers, yet there remained so much I did not know about them. Topmost on my mind as I embarked on a two-week stint as a cabby were these questions: How hard is it to be a cabby? And how much can a cabby earn?

So my SMRT cab, a Toyota Prius with the registration number SHC4123S, became my second home for 10 to 12 hours a day. I split a typical day into two, plying the roads from 6.30am to 11am, and from 5pm until I was too tired to go on.

Every morning I would head first to Serangoon North or Ang Mo Kio housing estate, near my home. There are always passengers going to work from Housing Board estates.

After that, there was no telling where I would end up.

I thought I knew Singapore well, but my stint as a cabby took me to places I never knew existed. I picked up passengers from obscure spots like a sprawling offshore marine base in Loyang, and Punggol Seventeenth Avenue in an area that somehow doesn’t have Avenues One to Sixteen.

I discovered that Tampines housing estate is so huge it is sandwiched between Tampines Expressway and the Pan Island Expressway, and is accessible via no fewer than seven expressway entrances and exits. I found myself in Tampines almost every other day during my cab driving stint.

Lessons from passengers

On Day 1, my first passenger was a man in his 30s, dressed in a blue long-sleeved shirt and black trousers.

He got into my cab at 6.50am along Ang Mo Kio Avenue 9 and said: “Pandan Crescent, go by Upper Thomson, Lornie, Farrer, AYE.”

Those were the only words he uttered and he kept his eyes locked on his smartphone for the rest of the journey. He did not notice that in my excitement at picking up my first fare, I had forgotten to start the meter until about seven minutes into the trip. His fare was $23.73 and I must have saved him about $2.

He gave me a hint of what was to come – that most passengers prefer to be left alone.

The rest of that day took me to Changi Airport, Bedok, Pickering Street, Alexandra Road, Amoy Street and Upper Bukit Timah Road in the morning. That evening, I went to Serangoon Road, Mount Vernon Road, Yishun, Woodlands, Sembawang Road, Tampines, Bedok, Bishan and Paya Lebar.

All my passengers were people who flagged me on the street. I was not confident enough to respond to radio bookings, which would have needed me to reach the pick-up point within five, seven or nine minutes of a call. So I ended up cruising empty most of that day, with the longest stretch of over an hour in Woodlands.

My best passenger was a woman in her early 40s who got into my cab along Alexandra Road. I chatted with her and eventually revealed that I was driving the cab for charity. She handed me $12 for her fare of $11.18 when she reached her Amoy Street office and said: “Keep the change.”

The worst experience was after I picked up a woman at Khoo Teck Puat Hospital in the evening. She wanted to go to a condominium in Jalan Mata Ayer, off Sembawang Road, which I was unfamiliar with. She was from Myanmar, and I misunderstood her directions, given in halting English. When I took a wrong turn, she let fly with a rebuke in Myanmarese. The taxi meter showed $9.44 but I said she could pay just $8. That pacified her a little.

My first day ended at midnight when I pulled into my regular Caltex petrol station in Lorong Chuan to refuel and wash the cab. My usual car washer Zainal did not recognise me until I waved at him – twice. “Times are bad huh? You started driving taxi part-time?” he asked.

I was too tired to explain. I had driven 246km and taken 14 people on 13 trips. My takings, after deducting petrol cost, taxi rental and $4 for washing the cab, came to just $29.66 for 12 hours’ work.

Thankfully, things got better over the following days. I kept to the same work routine except on weekends, when I drove from noon to midnight.

By the end of Day 2, I had fine-tuned my greetings to these:

“Good morning, Sir!”

“Good evening, Madam!”

“Heading to work, Sir?”

“Going shopping, Madam?”

“You’re going to work early, Sir!”

“Long day at work, Madam?”

If the passenger did not reply or uttered only a monosyllabic answer, I took it as my cue to be quiet and to just drive.

Passengers travelling in groups tend to ignore the cabby, talking among themselves as if you are not there. So I couldn’t help overhearing people complaining about the Government, and workers complaining about their bosses. A young couple having a tiff complained about each other all the way from Sembawang Shopping Centre to Toa Payoh Lorong 1. “I am breaking off with you,” yelled the woman as she stormed off.

There were some passengers who, literally, made me feel sick.

Like the young woman I picked up in Jurong East who coughed and sneezed all the way to Choa Chu Kang. When it came time for her to pay, I hesitated when she handed me the money. After she left, I sprayed the cab generously with the Lysol disinfectant I kept in the cab’s glove compartment.

Then there was the man who sounded like he was from China. Getting into my cab near Bugis Junction, he burped. And burped. And burped. It was obvious that he had just eaten “ma la huo guo”, or spicy steamboat, for dinner.

An elderly man who got into my cab in Coleman Lane, at the Grand Park City Hall hotel, wanted me to reverse about two car lengths back into Coleman Street to avoid going round the block so he would save 30 cents.

In Chinatown, a man heading for South Bridge Road told me to take a “short cut” through Temple Street from New Bridge Road. I did, only to find traffic at a standstill along Temple Street – and that was when he paid up and jumped out, leaving me stuck for 15 minutes.

I have to say something about people who eat in taxis. While drivers cannot stop people from eating in their cabs, most dislike it because of the smell and the mess left behind. Thankfully I met only one passenger who ate on the go. The young mother insisted on feeding her toddler biscuits despite my asking her not to eat in the cab.

“The boy is hungry,” she insisted.

They left such a mess that I had to spend 30 minutes and more than half their $8.30 fare to have the cab cleaned at a petrol station.

My most unpleasant ride of all was with a woman in her 50s who complained non-stop about my driving from Tagore Industrial Park to Yishun Avenue 3. Her beef was that I drove too slowly and braked too hard.

“You are a new driver and it is my bad luck getting into your cab,” she ranted. “I was planning to buy 4D but I will not, because it is bad luck meeting you.”

I just bit my tongue.

But my worst passengers were the ones I never met. They were the people who made taxi bookings, then failed to show up.

On a rainy Wednesday morning I was in Telok Blangah Way when I accepted a call booking for Delta Avenue, and headed there rightaway. It took five minutes and I passed more than five passengers trying to hail cabs in the rain. When I got to the pick-up point, the passenger was nowhere to be found.

It was one of three “no shows” I encountered during my stint. Taxi drivers are helpless when this happens.

Each day, however, I would meet at least one or two passengers who stood out by being pleasant, saying “please” or “thank you”, or making conversation that helped to make a lonely job less monotonous.

I took three British Airways pilots from Mandarin Hotel in Orchard Road to the Esplanade, where they were going to have supper at Makansutra Gluttons Bay. When we got there, they invited me to join them. “C’mon, take a break,” one of them said, and he meant it. I declined because I was just too tired.

A teacher and an architect who spoke with me long enough to learn I was a reporter on assignment and that all my earnings would go to charity paid me in $50 notes and told me to keep the change – which added up to $43.

A passenger I took from the Botanic Gardens to Battery Road sent SMRT an e-mail complimenting me, saying: “I feel that he really went the extra mile to provide a comfortable journey for all his customers and I am really impressed. Thank you, Uncle!”

It made my day.

As my days of being a cabby progressed, I found that my earnings were decent, if not very high.

The most I earned in a single day – after driving 12 hours and deducting what a cabby usually pays for taxi rental and fuel – was $141. It would mean a monthly income of more than $4,000 if every day was like that and I worked a full month. My typical daily takings were between $90 and $100, or about $3,000 a month, and even that would call for driving 10 to 12 hours a day, with no day off.

The median gross monthly income of Singaporeans and permanent residents in June this year, excluding employers’ CPF contributions, was $3,276.

My stint was too short for me to befriend other cabbies at coffeeshops, but I managed to pick up some secrets of the trade.

It’s easy to get passengers in the morning when people are heading to work from HDB estates.
To earn $3 more in the evening, go into the CBD and pick up passengers while the CBD surcharge applies from 5pm to midnight. Sorry, but people waiting just outside the CBD will have to just keep waiting. Even inside the CBD, cabs will be scarce just before the surcharge hours begin.
Heartland towns like Woodlands and Sembawang offer slim pickings in the evenings, because residents hardly go out then. But hospitals everywhere are good places to find passengers, especially after evening visiting hours.
Overall, demand for taxis far exceeds supply during the morning and evening peak hours, so a cabby who is disciplined about driving during these periods can earn a decent living.
There are downsides as well.

The long hours on the road affected my sleep, and most nights I slept barely six hours. By Day 3, I was resorting to taking two Panadols before hitting the road.

Backaches were a frequent bother, from sitting so long.

Cabbies need toilet breaks, and the most convenient stops are at petrol stations. I found that many do not have soap, and at a Geylang petrol station, the toilet has no door.

There are simply no convenient public toilets in the Orchard Road area for taxi drivers, but I discovered that the Ba’alwie Mosque off Dunearn Road lets cabbies use its toilet. I blessed the good people of the mosque when I needed to go desperately one night.

My cab-driving days ended on Day 11 of my stint. It wasn’t a good day for me.

Early that morning the 16-year-old schoolboy in my cab was late for school and begged me to drive faster. I relented, stepped on the gas and ran a red light at 6.47am. Instantly, there were two camera flashes and I knew I had been caught by the traffic light camera. That meant $200 gone in less than a second – my earnings from about 18 hours of work!

But that wasn’t why I stopped driving. The trouble had begun two days earlier, when I discovered I’d developed a haemorrhoid from nine days of sitting for hours. I learnt that haemorrhoids are a common ailment among cabbies, along with backaches and high blood pressure.

The pain had become unbearable, so I decided to end my cab-driving experiment three days earlier than planned.

A month later, the traffic summons arrived. I hoped the Traffic Police would be sympathetic, but my appeal drew a swift rejection and a chiding: “Make a conscious effort to comply with traffic rules and regulations which are made for your own safety and that of other road users.”

Looking back, I still wonder why even passengers much older than me called me “Uncle”. It seems that if you drive a taxi in Singapore, you’re everyone’s Uncle or Auntie.

I returned the cab to SMRT after clocking 2,739km, having earned $2,294.60 for charity and gaining a newfound respect for taxi drivers.

Koh Boon Hwee couldn’t kill a rabbit

That’s why he decided not to be a doctor and became a corporate head honcho instead

Straits Times Aug 10, 2014
Over a two-hour chat with Koh Boon Hwee, one learns three key things about the corporate titan.

One, he does not like to give up on what he has started.

Two, he does not look back.

Three, he believes education is the key to changing one’s life.

These attributes have helped him navigate through life more than just niftily.

Just look at his curriculum vitae. A respected investor who co-founded private equity firm Credence Partners, the 63-year-old has chaired some of the country’s biggest and most successful organisations including SingTel, Singapore Airlines and DBS Bank.

He serves on the board of several public and private companies, both locally and in the United States and Hong Kong. He also chairs the board of trustees of Nanyang Technological University (NTU) and is credited for overseeing its growth into an internationally recognised research university.

“I’m just lucky,” he says, trying to downplay his achievements. Several good mentors and some astute decisions at critical junctures, he suggests, are responsible for who, what and where he is.

Breaking out into a hearty laugh, he adds: “You know, being lucky is better than being smart.”

Perhaps so but Mr Koh – who has a first-class honours degree in mechanical engineering from Imperial College London and an MBA (Distinction) from Harvard Business School – also has one heck of a brain.

Almost sheepishly, the eldest of three children of a trader and a homemaker says: “Studies came very easily to me.” He breezed through his years at St Andrew’s and was Singapore’s top boy in the O-level and A-level examinations.

At St Andrew’s, he met Ms Lenn Mei Ling, a teacher who was to have a lasting influence on his life.

As one of the school’s brightest, he was sent to the pre-medicine stream for his A levels. A couple of months into his first year, he started having doubts if he was suited to be a doctor. “I hated the idea of gassing rabbits and guinea pigs; I just hated the idea of having to kill them,” he says. “So I thought to myself, if I have some difficulty with animals, I may have problems with humans.”

“Obviously, not because I’d have to gas them,” he adds with a chortle. “But if I was not successful in treating them, I might find that difficult to deal with.”

Engineering, he decided, was a good fallback except for one snag: mathematics – a requisite for engineering studies – was not part of the pre-med syllabus.

So he decided to do maths as a private candidate and approached Ms Lenn for help to catch up, even though she was not his teacher. It turned out that he did not need her help that much, but she became a respected mentor.

She died a few years later from leukaemia, in her early 30s.

“The problem with the world is that you have many people who profess to be a lot of things but don’t live according to what they profess to be. She was an exception,” he says. “The way she lived her life, the fortitude she showed, the faith that she had… I’ve not seen that in many people.”

Teachers like her were a reason why Mr Koh – who has sat on NTU’s board of trustees for more than 20 years – is such a strong champion of education. It is a social leveller and can help anyone make his way through the world as long as he is diligent.

Four years ago, he donated $2.5 million to NTU to help deserving students and honour teaching excellence. He has also given generously to his alma mater and other educational causes.

Earlier this year, Imperial College London conferred an honorary doctorate on him for his contributions to education in Singapore. “I believe the award is not because of my personal achievements, rather it is a reflection of the tremendous accomplishments of NTU – how it has gone from a teaching university in Singapore to being an internationally recognised research-intensive university in such a short time,” he says modestly.

It was shortly after sitting the A levels that he met another person who helped to shape his life. With nine months to kill before beginning his degree course in London, he found a job as a computer card puncher with consulting firm Arthur Young for $180 a month.

“But I found card punching very boring. After just two weeks, I was the department’s fastest and most accurate card puncher,” he recalls.

The precocious 17-year-old then approached the firm’s director William Schroeder one Friday evening and told him he wanted to be a programmer instead. “He asked me, ‘What do you know about programming?’ I said, ‘Nothing, but I can learn.'”

Mr Schroeder gave him three books on programming which he read from cover to cover over the weekend.

“On Monday morning, I went to Bill and told him I was ready to write programs,” recalls the skilled raconteur. His sceptical boss decided to test his claims and asked him to write a program calculating mortgage payments, and was stupefied when the young man did just that in a few hours.

“On the spot, he said, ‘Well, you are no longer in the card punching department, you are in the programming department and I’m doubling your pay.'”

Over the next couple of months, Mr Schroeder threw all sorts of programming challenges at the young man.

“One day, he asked me, ‘What would your parents say if you moved to Hong Kong to work for a few months?'”

It turned out that the programming tasks he had been doing were for Hong Kong’s first private housing project – the Mei Fu Sun Chuen – by oil giant Mobil. The 99-tower complex built between 1965 and 1978 was considered the largest private housing development in the world then, home to nearly 80,000 people.

The teenager was made leader of the project to handle computerised billing for the estate’s residents and put up in a suite at Hong Kong’s most expensive and exclusive hotel, The Peninsula.

“Bill introduced me to the head of Mobil who asked, ‘Are you sure this kid knows how to do anything?’ Bill’s response was, ‘I’m telling you, he’s the best.’ After that, I just couldn’t let the man down,” says Mr Koh, adding that Mr Schroeder taught him a lot about mentoring and spotting talent.

At Imperial, he did so well that he won a scholarship to complete his tertiary education. The British government also offered him a scholarship to do his PhD.

“My claim to fame was getting a computer to draw an ellipse with just the definition of the two focal points and the radius. In those days, everyone thought it was a big deal,” he says with a laugh.

But he had to return to Singapore for national service. And that was when his life took another turn.

While in the army, he developed an interest in the stock market. “I had no background in economics but every day, I’d read in the newspapers all these reports of stocks going up and down. Based on what I was reading, I put two and two together, the same thing as I’m doing now,” he says, adding that he and three of his army mates would pool their monthly allowance of $90 to play the market.

To better his understanding of business and economics, he decided he needed to learn how to read accounts. He took up a professional accounting course, completing four of five modules on his own. An engineering PhD no longer appealed to him; he applied for and got into Harvard to do his MBA instead.

Upon graduating, he was hired by Hewlett-Packard in 1977. He started as cash manager, got promoted to accounting manager, and after two years was posted to the multinational corporation’s cost accounting division in the United States. After seven years, he was made managing director of HP in Singapore.

Although sterling, his 14 years at the company had its fair share of bumps. In steering HP from a manufacturing company to a research and development one, he launched two projects, one to develop an oscilloscope and another a disk drive. Both projects bombed spectacularly and cost the company more than $1 million each.

But he did not get fired because his bosses encouraged risk-taking and did not punish failures. It is a philosophy he holds close to his heart, especially since he invests in many technological start-ups and steers NTU, which is very research-based.

By definition, he says, research is a little messy and results are not always immediately tangible.

“It’s not a good idea to pull a tree up by its roots every day to see if it’s healthy. I’d rather have my people try and fail because they would learn from it than not to try. If you don’t try, you are not pushing the envelope and will not make progress,” he says.

After HP, he continued making strides in the corporate world. He was executive chairman of the Wuthelam Group from 1991 to 2000, guided SingTel’s transformation from statutory board to telco giant in 1993, steered Singapore Airlines through a tumultuous time after the Sept 11, 2001 terrorist attacks on the US, and shepherded DBS through the financial crisis after the Lehman collapse in 2008.

Asked how he holds his own in the corporate jungle, Mr Koh, who is married to a former banker and has four children and one grandchild, says: “I don’t look back. Looking back takes a lot of negative energy. There are bound to be setbacks, ups and downs, betrayals. You just have to move along and move on.”

He believes he is lucky to love what he is doing.

“A lot of people in today’s world decide what they want to do based on what they think they are going to get compensated for. And some of them grow to love the job, which is fine. A lot of them don’t, and then they’re actually not very happy.

“I think that’s a tragedy. Life is too short for that sort of stuff.”

Background story

Mentor’s wise words

“One day, I jokingly asked Bill if I should give up the idea of university and continue working for Arthur Young. He looked at me and said: ‘You are fired. No matter how attractive it is, you have to go to college.’ He did not promise me a job after I completed my studies either. He said if I went back, people would say he favoured me. He told me it was important for me to see what was out there and learn to make it on my own. We became friends for life.”

MR KOH BOON HWEE on his mentor William Schroeder, who died a couple of years ago


Don’t try to keep up with the Joneses

“We shouldn’t get caught up with wanting to make sure that whatever we do in life, we want to have the approval and adulation of other people. There is always someone better. If you are famous, there is someone more famous, with a bigger Twitter following. If you are good-looking, there will be someone better-looking. You will never be happy. The important thing is to be happy with what you have. If you wake up every day measuring and comparing, life can’t be much fun.”

MR KOH on contentment

Two dead, four injured in car crash on ECP

Two dead, four injured in car crash on ECP
Published on May 2, 2014 8:04 AM

ST_20140502_VNGRCRASH_285335e

The mangled remains of the white Volkswagen that crashed on East Coast Parkway yesterday. — PHOTO: LIANHE WANBAO

By Grace Chua

A car crash at dawn yesterday left four people injured and two dead, including the director of a local magazine publishing group.

Mr Jamie Ho, 33, a director of Magazines Integrated, or m(int), was driving a white Volkswagen with five passengers in it when it crashed into a guardrail and a tree at the Marine Vista exit of the East Coast Parkway.

The car struck the guardrail with enough force to tear up chunks of concrete anchoring it down, and ended up crushed and mangled on a grassy divider at the expressway exit.

The Singapore Civil Defence Force said it received a call about the accident at 7.34am, and sent a fire engine, a Red Rhino emergency vehicle, three ambulances and two other support vehicles to the scene.

Rescuers found Mr Ho and a 29-year-old woman trapped in the front of the car, and another passenger pinned in the back, while three other passengers had already exited the vehicle.

The SCDF pronounced the pair in front dead at the scene, and sent the other four people to Changi General Hospital.

Among the survivors were a 24-year-old woman with a hip fracture, a 26-year-old woman with multiple injuries, a 25-year-old man with chest injuries, and a 29-year-old woman with abrasions on her face and hands.

Mr Ho, a keen angler, was associate publisher of quarterly fishermen’s magazine Hooked, which is published by m(int).

According to the company’s website, his expertise was in interactive media, mobile broadcasts and events marketing of cyber-gaming competitions.

It is unclear how the accident occurred, but the car is believed to have skidded because it rained yesterday morning, reported Chinese evening daily Lianhe Wanbao.

Here is the video of the car crash:

Leadership needed to halt grave error

Leadership needed to halt grave error
CHEW KHENG CHUAN

FOR a long time, Bukit Brown had been hidden from public view, awareness and scrutiny.

But, now, it has been identified as a 2014 World Monuments Watch site, about to be irreversibly damaged by the construction of an entirely avoidable eight-lane expressway.

This will forever alter its unique nature, and destroy not just a huge swathe of nature, but also 4,000 graves in its path. Even as I write, the bulldozers are about to rumble. The point of no return is nigh. I am a great admirer of Singapore’s civil servants. They are highly competent, incorruptible, and think hard on solving Singapore’s problems. They got us to where we are today. But in the case of Bukit Brown, they have fallen short.

An intervention is needed. The political masters should act now to halt a grave error.

The plan to drive the highway through Bukit Brown was to solve traffic congestion. The new highway would let motorists bypass Lornie Road and connect them more directly to Pan-Island Expressway. All that was needed: A straight line through a closed-down cemetery called Bukit Brown.

The highway is just the start. The plan is to remove the entirety of Bukit Brown and contiguous cemeteries – all 162ha – and to use this prime location to house up to 50,000 new homes in 15-20 years’ time.

But Bukit Brown is the largest Chinese cemetery outside China, with more than 200,000 immigrant members of the Chinese diaspora buried there.

There are reburials of older graves that date back to 1833, just 14 years after the founding of modern Singapore. And this is the burial ground for most of the pioneers of Singapore, whose names identify the roads of this country – such as Joo Chiat, Keong Siak, Kheam Hock, Eng Neo, Ong Sam Leong, and my great-grandfather, Boon Lay.

The removal of Bukit Brown will serve Singapore’s needs of managing traffic congestion, and provide space to house the growing population.

Yet, the benefits are too little; the costs are too high.

Buried at Bukit Brown are the earliest generations of immigrants who built this society, the towkays and the coolies, and the wide swathe of society in between.

Bukit Brown is not just a cemetery for the dead, it is a unique ethnographic museum for the living.

Hokkiens, Teochews, Cantonese, Hakka – Chinese of all dialects are buried here, with the names of their descendants on the tombstones, looked after by the Jade Girl and the Golden Boy, accompanied by carved stone lions, phoenixes, tigers’ paws. Guarded by turbaned Sikh guards and angels. Recorded with different calendar systems – Qing, Confucian, Republican and Gregorian.

Rich layers of history and ethnography in the material culture of the graves of Bukit Brown have only recently been discovered, documented and expounded by researchers from the architectural faculty of the National University of Singapore.

It might be thought that once they have been documented they can be destroyed. But if this was right, then one might argue that once Stonehenge has been filmed and recorded, why not build a Tesco and a parking lot on its site?

Consider further, the cost to the habitat. Here is home to fauna that includes the endangered Sunda Pangolin, monitor lizards, as well as several butterfly species, some uncommon. Thirteen threatened bird species – 23 per cent of the nationally threatened bird species – four rare resident bird species and 15 uncommon resident bird species reside at Bukit Brown.

Its size and its contiguity to the Central Catchment Area of MacRitchie and Peirce reservoirs form a critical mass that influences the rainfall, the micro-climate of the district and the climate of the island.

Take away the natural sponge – the verdant flora and soils of Bukit Brown – and rainfall may possibly be channelled to flood Orchard Road!

If planners in the Ministry of National Development, Urban Redevelopment Authority, Land Transport Authority and Singapore Land Authority cannot understand this because they have a more immediate micro-perspective, then it is up to the political leadership to step in now to take corrective action.

A political leader has now got to step up to the plate, step into the breach and switch off the engines of destruction that will obliterate our heritage.

Call it off. Save the day.

The decision to build that highway, or those 50,000 houses, can still be made in the future – 30 or 50 years from now. But to proceed is to perform an irreversible act of destruction.

How should Bukit Brown be preserved? As a new, transformed national heritage park.

It will be a place of sanctuary, sanctity, sacred burials, cultural and historical heritage, education, research into our origins and identity as a nation.

It will be a unique tourist attraction, a park that caters to the recreational needs of citizens and visitors.

There are alternatives to a better traffic flow on Lornie Road. There are alternatives to space for 50,000 more homes.

What does it take to see that Bukit Brown needs to be saved and not destroyed?

Political vision; intelligence; and clarity that will be transformative for Singapore. A single bold decision. Leadership.

The writer is chairman of The Substation and a consultant fundraiser. This article first appeared in The Business Times Weekend.

Singapore Legal Practice in the 70’s

The Good Old Days Revisited

At the beginning of the 70s, I had been in practice for only a few years. I had just been made a salaried partner in Allen & Gledhill, which gave me a good pay rise without the responsibilities of full partnership (‘good pay rise’ is of course a relative term: my income as a salaried partner was significantly less than that of a present first year associate in the same firm). My firm was one of the biggest in town (with about a dozen lawyers), yet it was still small enough that I knew the name of every person in the firm (peons included), and partners would lunch with legal assistants on a regular basis.

The legal world was still dominated by the ‘Big 4’ firms which had been founded by expatriates, namely, Donaldson & Burkinshaw, Drew & Napier, Rodyk & Davidson and Allen & Gledhill. However, their dominance was being challenged by two ‘local’ firms, Shook Lin & Bok (which was founded by Malaysians) and Chor Pee & Hin Hiong (which later fell into difficulties with the prosecution and conviction of Khoo Hin Hiong). There were only about 300 practising lawyers at the Bar at the beginning of the decade, so the sense of camaraderie was strong.

Legal practice was relatively leisurely, compared to today’s pace. I thought I was working hard by not going home till after 6pm, and usually had time to go home for a shower before an evening engagement. There was time for an active social life after work despite having to go to the office on Saturday mornings. I even had time to join ‘The Sceneshifters’ (an amateur operatic society) with Woo Tchi Chu and together we formed part of the tenor chorus for operettas like ‘Land of Smiles’ and ‘Rose Marie’.

When we went to the High Court on summons in chambers days, we would walk back to Raffles Place, and have coffee at the G H Café in Battery Road (which is now part of 6 Battery Road) together with its sinfully delicious kaya cake. If we missed coffee, we could always go there for lunch and sit at a table reserved for lawyers (a sort of ‘mess table’). There I lunched with some of the legal giants of the day (such as David Chelliah, K C Chan, Goh Heng Leong, Tan Tee Seng, Tan Wee Kian, Sachi Saurajen and Koh Eng Tian). None of them had any airs and were happy to talk to junior lawyers as equals and share their knowledge and experience with them. Another favourite haunt of lawyers was the Polar Café in High Street, whose curry and cream (custard) puffs were legendary.

When we appeared in the traffic courts against police prosecutors, the magistrates (like Giam Chin Toon) would invite us back into their chambers for coffee after the case was over and we would chat with the magistrate as well as the prosecutor. Relations between bench and bar were much closer then with such regular exchanges, culminating in the Bench and Bar Games against the Malaysians, which really roused the camaraderie of the Singapore lawyers. Our motto when we left for our biennial trips to Malaysia was ‘kalah tidak apa, wang tidak apa, semua tidak apa, style mau’.

Some of the major legal events that happened in the 70s included the following:

•The Law Society was still known as the Advocates and Solicitors Society of Singapore until it became a statutory body known as the Law Society of Singapore on 12 June 1970.
• The Supreme Court of Singapore was established on 9 January 1970 when it formally became independent of the Malaysian Court.
• In 1970 the Revised Edition of the Laws of Singapore was published, replacing the Laws of the Colony of Singapore (1955 Edition).
• The then Prime Minister, Mr Lee Kuan Yew, addressed the Law Society twice in this decade. The first occasion was at our Annual Dinner in 1970, when he criticised the Stock Exchange of Singapore (‘SES’) and urged the Law Society to pay heed to the weaknesses he had identified in the SES. He also defended the abolition of the jury system which had taken place at the end of the previous decade. The second occasion was at our annual dinner in 1977 when he castigated us for not heeding his earlier warning and gave notice of the Government’s intention to:
(a) make voting at Law Society elections compulsory;
(b) appoint a nominee to the Law Society’s council.

Although smoking had not yet been abolished inside air-conditioned buildings at that time, there was an informal ban on smoking when the Prime Minister was in a room, and the ballroom on these two occasions was noticeable for extended bathroom breaks by large sections of the audience, who disappeared into the lobbies outside for a puff or two.
• In 1971, the Attorney-General’s Chambers moved from the present Family Court building in Havelock Road to High Street, next to Parliament House.
• In 1971, Prof Tommy Koh became Dean of the Law Faculty and Prof S Jayakumar became our Head of Mission to the United Nations.
• In 1974, the Singapore Association of Women Lawyers was founded with Farideh Namazie as its first President.
• In 1975, the Board of Legal Education was established by the Legal Profession Act (Cap. 217).
• In 1975, the Subordinate Courts Complex was completed.
• In 1975, the Subordinate Courts Complex was completed.
• In 1979, Phyllis Tan became the first female President of the Law Society and in the same year, TPB Menon became the first local graduate to serve as Vice President.

Lawyers who worked in the Raffles Place area used to visit the office-cum-showroom of the Malayan Law Journal in Raffles Place next to Robinsons to browse through the latest law books. Bashir Mallal was an amazing man, who had no formal legal training but taught himself law to such an extent that he could give legal opinions and was conferred an Honorary LLD by the then University of Singapore. His death in 1972 marked the passing of an era.

Another enduring memory for all lawyers who worked in the Raffles Place area was Robinsons Department Store in Raffles Place (now occupied by OUB Centre) where we would go for lunch or simply window shopping during lunchtime. One day in 1972, I set out for court in the morning and, when I returned, I found that Robinsons had been destroyed by a fire which also killed the kindly liftman who would say hello to me whenever I visited the store. My office (which was next door) had not been damaged by the fire, but suffered damage from the water pumped into the building by firemen anxious to protect it from the flames next door. I found that my carpet had shrunk by several feet owing to the water, and made an unsuccessful claim on our insurance company, which denied liability on the grounds that our fire insurance policy only responded to claims for damage from fire, not water which put out the fire.

My own work experience was being gained incrementally, as I counted many ‘firsts’. My first (and only) murder trial was in 1974 where Amarjeet Singh and I were assigned to defend two robbers who had killed the victim of their crime. Both our clients were convicted and were eventually hanged. My client was most reluctant to appeal against his conviction, and I was only able to persuade him to sign the appeal papers by telling him that his wish to be executed early could not be fulfilled until his co-accused’s appeals had been disposed of. In 1973, I argued my first case in the Court of Appeal which was for a sum of $1,400. Even then, that was not a large sum, and I was fearful of the reception I might receive from the Court of Appeal. To my relief, they heard me out patiently, and gave judgment in my client’s favour which established that the right of a buyer to reject defective goods could be lost after a reasonable time (1972-1974 SLR 189), which I later discussed in an article in 1992 published in the Lloyds Maritime and Commercial Law Quarterly at page 334.

I was also doing a good deal of corporate finance work, as my firm was acting for about a third of the new merchant banks in Singapore, which were at the vanguard of the new kind of corporate work that we were seeing for the first time. IPOs (or flotations, as they were then called) were starting to become popular, and lawyers were beginning to understand the urgency that such work demanded, which would change the pace of legal life (at least in corporate work) forever. I assisted in the first IPO in Singapore of a close-ended investment trust (Harimau), and the first take-over of a publicly listed company under the new Companies Act (Haw Par of M&G).

In the early 1970s the property market was as hot as it is now, and I was fortunate to have a big client from Hong Kong who went on a spending spree in Singapore, buying several large properties and thus underwriting my introduction to conveyancing practice. I also undertook my first experience as a developer’s lawyer for sales of units in an apartment block (Cavenagh House). The market remained on the boil until the Prime Minister announced on 10 September 1973 that only Singaporeans could purchase residential property. Overnight he brought the property market down from its giddy heights (again, this is a relative term: the best apartments were then selling for less than $100 per square foot) and killed the conveyancing market for almost the rest of the decade. I then switched to acting for landlords in granting commercial tenancies (ICB Building and Shing Kwan House) as well as acting for finance companies financing purchases of commercial units (Katong Shopping Centre).

On the extra curricular front, I began my practice of Family Law when I was asked to teach the subject at the University of Singapore as a part-time tutor. This led to my being appointed to a committee to advise the Ministry of Social Affairs on reforms to the Women’s Charter, after which I continued my interest in the subject by actively practising in this area for the rest of my career.

I also committed myself to pro bono activities. With my experience of Family Law, I volunteered for the Panel of Lawyers to assist the Legal Aid Bureau. More interestingly, I also joined the Samaritans of Singapore (‘SOS’) as a consultant, advising their clients who felt suicidal because of legal problems. I served under their first Chair, Margaret Jeyaretnam, wife of Ben and mother of Philip, and a wonderful person in her own right. Eventually, I became Chair of the SOS and served for three terms in that office.

The 70s were therefore a decade when lawyers led a busy (but not too busy) and eventful life and had time for each other. We were certainly a lot poorer than lawyers are now, but (arguably) we enjoyed our lives a little more.

Michael Hwang, SC
AAS NO. 15/1968

Wealth Over the Edge: Singapore

WSJ.MONEY March 7, 2013

Wealth Over the Edge: Singapore
$26,000 cocktails. Traffic jams freckled with Ferraris. The world’s sternest city is now the richest. Why?
By SHIBANI MAHTANI

It’s midnight on a Saturday night at the Marina Bay Sands resort near the sparkling Singapore River, and all the boutiques are shut. But past a cosmetic-surgery clinic and a Ferrari accessories store close by, a large crowd is getting increasingly agitated. Dozens of hopefuls are clamoring to get in to what is billed as the world’s most expensive club, Pangaea.

When most people think of Singapore, an order-obsessed Asian version of Wall Street comes to mind. But lately, Singapore has become a haven for the ultra-rich.

Tight-fitting Herve Leger bandage dresses are practically a uniform here, often paired with Christian Louboutin heels and Chanel 2.55 bags, as women try to befriend club goers who are lucky enough to get past the red-velvet barrier and bouncers. It is frequently the leggy models, part of the club’s core demographic, who succeed. Out-of-town visitors who negotiated their way onto the guest list weeks earlier are turned away, even after offering to pay more than $3,000 for a table. The nightclub is completely full.

Past the bouncers, a walk through a long tunnel with blue ultraviolet lights and a ride up an elevator reveal one of the world’s most exclusive parties. Michael Ault, Pangaea’s founder, sits at the club’s most prestigious table by the bar, on cushions covered in exotic African ostrich skins. His table is covered with bottles of Belvedere vodka, Cristal champagne, buckets of ice and dozens of glasses for his friends. His wife, Sabrina Ault, a former fashion model and now his business partner, wears a fake shark’s head and wields a plastic gun while dancing on a table top. At Pangaea, all surfaces are made for dancing—even tables made from the trunks of 1,000-year-old trees and the crocodile-skinned couches.

It may seem counterintuitive, but a dance club does not need a dance floor if you are Michael Ault. A veteran of Manhattan nightlife and descendant of blue-blooded socialites—he is the son of a Van Cleef from the Van Cleef & Arpels jewelry family and the stepson of Wall Street’s famed Dean Witter—Ault, 49, prides himself on one thing above all others: the ability to throw a good party. And he has done just that over the years at more than 25 clubs from New York to Miami Beach and São Paulo to London. He is credited with being one of the first nightclub impresarios to introduce bottle service—now commonplace globally—at the legendary New York Spy Bar in the 1990s, where even Kate Moss was turned away on exceptionally packed nights.

The Pangaea experience, he says, replicates the feeling of being at a house party—one that just happens to offer African tribal masks from Ault’s personal collection, throbbing music, a $26,000 cocktail that contains a diamond inside and is served by waitresses in black dresses, and the knowledge that many of the people around you are worth billions.

Pangaea, though just over a year old, is now considered the most profitable club in the world with revenues of more than $100,000 per night in recent months, Ault says. It’s also one of the most expensive clubs, with tables costing as much as $15,000, and the uber-rich regularly chalking up six-figure bills. He could have brought this extravagance to just about anywhere in the world. London, with its collection of royals and a party scene that attracts Europe’s glitterati. Dubai, too, the land of if-you-want-an-island-you-just-build-one. And of course, his hometown and former playground, Manhattan.

But Ault, who moved to Singapore three years ago, says he “no longer feels the magic” in Gotham, which still bears the scars of a financial crisis that knocked the wind out of much of its most extravagant party culture. Singapore, he says, is another matter. This is where he says the rich feel, well, rich, and unusually secure. And where they seem to know only one common language, the language of excess—all too shamelessly displayed in his club.

“One night, there were these kids here—literally kids in their 20s—who all had their own private jets,” Ault recalls during another meeting, on a Thursday morning, leaning back on a leather couch in his club wearing bright-blue fuzzy slippers embroidered with a pink skull. “Serious jets, too. There was an A380 which was converted to include a pool and basketball court—it was ridiculous.”

“What I see here is what I imagined must have happened in the U.S. in the 1880s, in the Gilded Age, when it first took over England in terms of wealth,” he says. “It is truly shocking how much wealth there is—and how willing people are to spend it.”

Welcome to the world’s newest Monaco, a haven for the ultra-rich in what until recently was mocked as one of the most straight-laced, boring cities in the world. When most people think of Singapore, if they do at all, they think of an order-obsessed Asian version of Wall Street or London’s Canary Wharf, only with implausibly clean, sterile streets and no crime. The southeast Asian city-state of five million people is perhaps best known for banning the sale of chewing gum or caning vandals, including American Michael Fay in 1994 for spray-painting cars. Drug traffickers face the death penalty, and even Ault complains the authorities won’t let him import his prized gun collection, which now sits in his other homes in Palm Beach and Manhattan.

But over the past decade, Singapore has undergone a dramatic makeover, as the rich and famous from Asia and beyond debark on its shores in search of a glamorous new home—and one of the safest places to park their wealth. Facebook co-founder Eduardo Saverin gave up his American citizenship in favor of permanent residence there, choosing to live on and invest from the island while squiring around town in a Bentley. Australian mining tycoon Nathan Tinkler, that country’s second wealthiest man under 40, whose fortune is pegged at $825 million by Forbes, also chose to move to Singapore last year. They join Bhupendra Kumar Modi, one of India’s biggest telecom tycoons who gained Singapore citizenship in 2011, as well as New Zealand billionaire Richard Chandler, who relocated in 2008, and famed U.S. investor Jim Rogers, who set up shop there in 2007. Gina Rinehart, one of the world’s richest women, slapped down $46.3 million for a pair of Singapore condominium units last year.

And then there are, of course, your average millionaires—more of whom can be found among Singapore’s resident population than anywhere in the world. According to Boston Consulting Group, the island had 188,000 millionaire households in 2011—slightly more than 17 percent of its resident households—which effectively means one in six homes has disposable private wealth of at least $1 million, excluding property, business and luxury goods. Add in property, with Singapore real estate among the most expensive in the world, and this number would be even higher. Singapore also now has the highest gross domestic product per capita in the world at $56,532, having overtaken Norway, the U.S., Hong Kong and Switzerland, according to a 2012 wealth report by Knight Frank and Citi Private Bank.

But what really checks all the right boxes for many of the world’s ultra-rich is Singapore’s obsession with order.

The toys of all these millionaires and billionaires are visible across the city-state. A country roughly the size of San Francisco, it now has 449 Ferraris, up from 142 in 2001, while its Maserati fleet has grown from 24 to 469. Yacht clubs are popping up along with super-luxurious shops, like the Louis Vuitton Island Maison, a flagship boutique of the ubiquitous luxury brand housed in its own floating pavilion. Nightclubs like Pangaea and Filter, which are frequented by the young Saverin and his crew of millionaire party boys, have turned into havens for the wealthy to mingle. Rich out-of-towners play at Singapore’s two glamorous new casino resorts, opened in 2010, including the Marina Bay Sands complex with its celebrity chef restaurants and an infinity pool on the 57th floor with palm trees overlooking the skyline. In 2007, Bernie Ecclestone decided that the city-state would be added to the illustrious Formula One World Championship calendar. The race—which is the only Formula One night race in the world and is set to continue annually until at least 2017—has emerged as one of the most glamorous Formula One events, broadcasting the impressive Singapore night skyline to millions globally.

Singapore has long been a magnet for rich expatriates and multinational corporate executives. They are attracted to the city-state’s low taxes, virtually crime-free streets, pro-business policies and predictable government, with one political party in power since it gained independence in 1965. But the onetime British trading post’s ascent into the stratosphere of the world’s ultra-wealthy cities in recent years reflects a momentous shift in the global economy, as wealth settles in Asia after more than a decade of booming emerging-market growth. Asia now has more millionaires than anywhere else, according to consultancy Capgemini and RBC Wealth Management. While the rich lick their wounds in Europe and North America, the net worth of individuals in countries like China and Indonesia are up 6 percent to 7 percent annually.

Danny Quah, professor of economics and international development at the London School of Economics, has calculated that the world’s economic center of gravity—measured by looking at income averages across more than 700 places worldwide—has shifted east over the past 30 years, from the Transatlantic Axis to somewhere across the Arabian Peninsula. If current growth trends continue, this center will move in another three decades to a resting point between India and China—just about where Singapore is, meaning its potential as the world’s economic center may not even be fully realized.

Unlike the West or even places like the Middle East, though, much of the new wealth being created in Asia is emerging in countries where rich people see their assets at risk, either because of unreliable governments or unloved ones. The Chinese alone are reportedly exporting billions of dollars, saying they no longer trust their government and want to put their money elsewhere. Indians and Indonesians have likewise been looking for a place where they can stash cash to avoid high taxes or work with international-class wealth managers, while steering clear of the unpredictable policy shifts in their rambunctious—and some say, corrupt—democracies. Many Americans and Europeans just want a place where their investments can keep growing—hardly a problem in Singapore, smack in the middle of the fast-growing Asia.

“This kind of sharp change [in the global economy] brings with it an emergence of the very rich, who seek security and stability and a pronounced need for financial services in wealth management, investment, and facilitating and guiding decisions,” Quah says. “A place like Singapore has developed both the reputation and the expertise along every single one of these dimensions.”

But what really checks all the right boxes for many of the world’s ultra-rich is Singapore’s obsession with order, predictability and control, all of which give comfort to individuals whose fortunes have recently gone down the drain in many parts of the world. It doesn’t hurt that Singapore has some of the lowest taxes in the world, including none on capital gains and most foreign dividends. But it also has relatively secretive private banking laws and zero harassment from paparazzi or protesters, whose activities are narrowly proscribed by Singaporean authorities, further creating an aura of order and stability. Ronen Palan, a professor of international political economy and an expert on offshore wealth and tax havens at City University in London, believes that while Switzerland is “clearly suffering” from the pressure put on its private-wealth sector from the European Union and the U.S., Singapore is a “very secretive location” where many—Asians in particular—believe their wealth will be spared scrutiny from Western regulators.

“For all the flack that Singapore has gotten for chewing gum and caning, it shows that things are orderly here. Corporate governance is in order, the ruling party is stable and is not going anywhere, things actually function—everything works,” says Indonesian-born millionaire Frank Cintamani, as he sits in front of gold-embellished couture dresses, wearing a three-piece gray Lanvin suit paired with black brogue shoes. It is Haute Couture Week in Singapore, an event he leads after luring it away from Paris. A Singaporean citizen who has spent a large part of his life living in hotels and who frequently dons diamond brooches, he also leads Men’s Fashion Week and Women’s Fashion Week, and has a host of other interests and investments, including in publishing.

“Rich people can have fun anywhere,” he says, as the sound of a Ferrari zooming past distracts his train of thought, while he directs a stream of models, designers and fashion writers coursing through a tent next to the Marina Bay Sands, where his fashion show is being held. Though sitting down, he constantly has to stand up briefly to greet the ultra-wealthy fashion aficionados who recognize him. “But over here they know they will always be safe, their privacy respected and their investments solid,” he says.

Cintamani, 36, interrupts the discussion on Singapore’s economic environment, drawing attention to two men—one in a three-piece black suit, and another in a futuristic-looking white top embellished with silver at its collar and reaching past his knees over skinny white pants with platform shoes—and a woman in a white two-piece, loose-fitting suit with silver heels.

“See those guys over there? The three people in the corner? Their combined worth is between six to seven billion U.S. dollars—and I know this for a fact,” he says. “This is why we need to do this here,” referring to his fashion ventures. He then points out that one of Mongolia’s richest men, with wide interests in property and a keen investor in Singapore’s real estate, is also in attendance at the couture show. Cintamani, whose business card carries several logos from ventures in magazine publishing to fashion shows, declines to say where his family’s wealth comes from, describing it as “sensitive.” (His spokesperson says much of it comes from the oil and gas business.)

The irony, as with other earlier boomtowns, is that the very sources of Singapore’s success may ultimately prove its undoing. The gushers of cash that have flooded Singapore in recent years have put relentless upward pressure on property prices, with private-home prices rocketing 59 percent higher since the second quarter of 2009, even as real-estate prices have tumbled or gone sideways in much of the rest of the world. Prime Minister Lee Hsien Loong was only admitting the obvious, some analysts say, when in a recent interview he said that the country’s property boom is “almost a bubble.”

Singapore’s “Gini coefficient”—the best-known economic measure of income disparity—is the second highest in the developed world. Wealth-X, a private consultancy that provides intelligence on the world’s uber-rich, estimates some 1,400 ultra-high-net-worth individuals now hold more than $160 billion of wealth in Singapore. Even upper-middle-class natives find themselves unable to afford houses in some parts of the city-state, such as Sentosa Cove, where more than 60 percent of the houses are owned by foreigners. Some are put off by flashy displays of wealth, particularly when it is the wealth of foreign nationals.

The dazzling party scene, meanwhile, has brought a new kind of anything-goes culture to Singapore that is threatening the sense of order that helped make it so alluring in the first place. One of the more disturbing examples came in May 2011, when a Ferrari driver from mainland China, traveling at more than 110 miles per hour, crashed into a taxi after running a red light and killed himself, the taxi driver and a passenger. The accident triggered an outburst of anti-foreigner sentiment online, with some Facebook users creating a fake profile for the dead Ferrari driver with derisive comments against mainland Chinese. Although authorities have largely succeeded in keeping out the kinds of criminal elements that populate the shadows of casino capitals like Las Vegas and Macau, local papers don’t shy away from reports of problem gambling in Singapore’s two new casinos, with one local middle manager reportedly losing $400,000 in a single bet. On a recent Saturday night near Pangaea, seven police officers were seen arresting a topless Caucasian male for alleged drunken and disorderly behavior.

The irony, as with earlier boomtowns, is that the very sources of Singapore’s success may ultimately prove its undoing.

Public expressions of anger or dissatisfaction with Singapore’s transformations are limited, since protests for the most part are prohibited. Yet signs of unhappiness are multiplying. The city-state’s ruling party retained power with its lowest percentage of votes in Singaporean history in 2011, and a thriving blog culture is prodding officials to consider some changes to the country’s economic model, including the creation of a bigger social safety net for the poor, which likely would require higher taxes. Indeed, several of the country’s leaders—who for decades staunchly defended long-standing policies of prioritizing economic growth above personal freedoms and welfare—seem to be doing some soul-searching. In his New Year’s Day message, Prime Minister Lee called on the nation to balance material goals with its “ideals and values. We are not impersonal, calculating robots, mindlessly pursuing economic growth and material wealth,” he said.

The rich in Singapore now find themselves with “new avenues to display their wealth,” according to Garry Rodan, a fellow at the Asia Research Center at Murdoch University, while “aged Singaporeans with grossly inadequate savings can be seen on the streets collecting plastic bottles for recycling.” Opportunities to move up the ladder, he says, are shrinking.

On the real-estate front, meanwhile, lawmakers have tried to deal with sky-high prices by introducing a 15 percent stamp duty on foreign purchases of private residential homes. Last year, the government also removed a program that allowed wealthy foreigners to “fast track” their permanent residency if they kept at least $8.1 million in assets in the city-state for five years, though investors who plan to dedicate a few million to help companies in Singapore grow are still welcomed. Authorities have repeatedly tightened the city-state’s tight casino-control laws, already among the strictest in the world, to restrict some locals from patronizing gaming floors and to punish casinos if they fail to keep problem gamblers away.

Optimists say those steps may, in the long run, prevent Singapore from going down the same road as earlier cities-of-the-moment that burned bright and then flamed out, like Dubai. “The writing was on the wall in Dubai in 2007—we had made our money and it was time to move on,” says Chris Comer, a property developer who is bringing the exclusive Nikki Beach franchise—a global chain of beach party clubs in St. Tropez, Miami and St. Barts, with girls in elaborate bikinis and patrons who show up in Caribbean pirate outfits or zebra body paint—to Singapore. Having lived in and out of Singapore for 17 years, Comer now resides in an oceanfront condominium in Sentosa Cove, a gated enclave of ultra-wealthy residents on an island 20 minutes from Singapore’s city-center. His beach club venture—one that he insists is “recession-proof”—is particularly well-matched for the city-state, he says, nodding at the seven pages of used Lamborghini listings in the online auto classifieds.

“Singapore is my home, this is my base, this is where I feel safe,” says Comer, speaking in the loft of his four-story office in a shophouse on Singapore’s Ann Siang Hill precinct, a preserved historic area just off Chinatown.

Others aren’t so sure about the future. They see youths burning through cash, and rich people who are totally oblivious to the sacrifices made by earlier generations that helped places like Singapore climb from Third World to First World status in just a few decades. “You see this happening often, one generation would make the wealth, and the next two or three will lose it,” Ault says. Moreover, “there is a mathematical certainty that there is going to be an economic tsunami” at some point, adds Ault, who trained as an economist with degrees from Oxford and the London School of Economics and worked on Wall Street before becoming a nightclub owner.

Others are worried secretive Singapore won’t be able to stay that way. The city-state, defiant against the label “tax haven,” has taken steps to ensure its tax treaties allow for more information exchange on tax dodgers, most recently firming a double-taxation agreement with Germany. (A spokesperson from the Monetary Authority of Singapore says it works hard to report any “suspicious transactions.”) Singapore is also forced to comply with new financial regulations—including the Foreign Account Tax Compliance Act, a way for the U.S. to ensure its taxpayers do not shirk payments through offshore holdings. This, Palan says, is a “game changer” for the private-wealth industry and will be used as a model by other countries.

Still, in the nightclub business—in which there’s always another night, and more models and rich kids waiting in line for an exclusive party—it pays to be positive. At least that’s how Ault, the highflying owner of Pangaea sees it. He figures that even if things do go awry, “Asia is better positioned.” Singapore, his city of choice, he says, is “doing all the right stuff to stay on top.”

Cedele by Bakery Depot

Interview with Ms. Yeap Cheng Guat, Founder of Cedele By Bakery Depot
by Teo Sok Huang on 28-May-2009

Founded in July 1997 and with the establishment of the brand name Cedele in 1999, this home-grown chain has expanded to 17 stores comprising of bakery cafes, bakeries and all-day dining restaurants. Bakery Depot has been advocating positive eating, attitude and healthy food, made responsibly and with great passion by artisan bakers. With its philosophy of “Eat Well, Be Well”, Bakery Depot has been creating nutritious and wholesome food, handmade from scratch with fresh and natural quality ingredients, without any unhealthy preservatives, trans fat or additives. The company has garnered numerous positive reviews from the media and public.

Interviewer’s Comments:
Ms. Yeap appeared sincere and self-confident throughout the interview. One can see her passion and enthusiasm in providing food of the best quality for the better health of her customers and the environment. Ms. Yeap was candid with how her previous working experience, family life and personal thinking have structured her business philosophy. Her dedication towards her company was evident, as she discussed her plans to further innovate and expand the business in Singapore and overseas. Ms. Yeap wants to take the lead in educating consumers on what good food is, and generating the interests of consumers in what goes into their food and how their food is made.

1. What is the nature of your business?
Bakery Depot started out as a bakery, which will always be the backbone of our business. Additionally, we bake for wholesale business. When we launched the Cedele brand, our proposition was to serve healthful meals. We offer a wide variety of wholesome, sugar- and fat-free freshly baked breads and have up to 8 different types of breads daily for our signature gourmet sandwiches. We were also the first to offer soups and salads made from scratch, which was like an innovation back then. Our vegetarian and meat-based soups are so hearty that most people would find that one bowl is sufficient. Our food has absolutely no trans fat and Cedele was the first in the market to introduce organic unrefined sugar in our cakes, pies, pastries and cookies. To date, we have 17 stores comprising of retail bakery, bakery cafe and all day dining restaurants. We are happy that we have provided an avenue for people to be given a choice to eat better.

2. When and why did you decide to become an entrepreneur / take over your family business? NOTE: If it is not a family business, ask: Do your parents have their own businesses too? Have they inspired you in one way or another? (Select appropriate question according to the entrepreneur being interviewed.)
I decided to be an entrepreneur as I want to make a difference and be free to express myself through my work. I also want to advocate healthy food and positive eating. My parents did have their own business but it is totally different from mine. Education was a priority in our family. My parents worked hard to ensure that their children received an education so that we can make a difference in our lives. My parents taught me virtue, life values, integrity and the value of education.

3. What are your reasons for choosing to do business in this particular industry?
The barrier to entry into the baking business was low. Also, baking is something that I have always done. Cooking and baking are very therapeutic and come as a second nature to me. So I went for cooking lessons and trained. Besides, I have an academic background and am strong in research, so I was confident that I could survive in the business.

4. How did you put together all the resources needed to start your business? For example: getting the start-up capital, hiring staff, doing sales and marketing, advertising, etc.
I try to hire people who are new to the business as they would not have any preconceptions. Also, you must first understand where you are now and what your business format is. I chose the appropriate marketing vehicle based on my budget and an understanding of where my business is. For example, television commercials may not be the best medium for a niche business like Cedele. It is better to find a medium that is more engaging and therefore, we have a website. In my first shop, I provided samples of our food for customers to try. I realized that sampling was one of the best ways to market my business, and calculated that it was cheaper than putting up an advertisement. We then built our customer base by introducing loyalty programmes such as loyalty cards or discounts. Communication is key and we implemented in-store communications posters and leaflets. Some of my thoughts or quotes even ended up on the blackboards in the stores! It is important to be newsworthy and have the press write about us. It is more credible for a third party to talk about us and this free publicity is a powerful vehicle for the public to learn about Cedele. We will also work with other organizations with the same ethos as us for joint promotions to further build the Cedele brand.

5. How did you go about designing the process? Did you have much knowledge regarding this industry when you first started?
I did not really have much knowledge about the F&B industry. I worked in real estate and telecommunications industries before. It was from an FMCG (fast-moving consumer group) multinational company that I learned a lot about business processes. I can resonate with the working style of an FMCG business. Thus I am very process-driven and would inject this discipline into my own business. Being in an FMCG company helped me understand and identify gaps in the market. For example, I noticed that people had to pay a lot for wholemeal bread and only selected groups could afford to buy. Thus I started a bakery business to make wholesome healthy breads more accessible to the public and sold at a reasonable price.

6. I am rather curious, why did you choose the name Cedele?
We started as Bakery Depot, which was essentially a bakery. When we first opened downtown, we decided to serve drinks and meals, alongside our breads, cakes and pastries. However people thought Bakery Depot was just a bakery and it would not be the first place in mind to go to for lunch. Hence we decided to use a different name – Cedele. It represents our retail brand. It does not have any apparent meaning but just sounds like Deli. We had to put a meaning to the Cedele brand in the initial years, as there was quite a lot of press already written about Bakery Depot. After 10 years of building the Cedele brand, landlords recognize and are comfortable with the brand. For the past few years, we have been positioning Cedele on a foothold emphasizing health, hence our “Eat Well, Be Well” proposition.

7. What are some interesting stories you have about your first few customers / first few years in business?

5 years ago, I met a couple who goes to our Frankel Avenue store every weekend. The husband liked to eat cakes and breads but could not as he was diabetic. I created a sugarless cake for him. He also inspired me to do a higher-percentage wholemeal bread and we now have a 100% wholemeal range. I think it is important to know what the customer needs. If a customer has special dietary needs due to medical reasons, we will try to provide a solution if we can at Cedele. Many years ago, I had a customer whose 12-year-old daughter was a recovering cancer patient and had not eaten a birthday cake for 6 years. I made her first birthday cake – a banana-bread cake – where I eliminated the sugar and ripened the bananas. She was so happy! She now regularly buys sugar-free cakes from Cedele. It makes me smile to be able to find happy solutions for my customers.

8. What were some of the challenges you faced when you first went into business?
One of the challenges would be getting the ingredients that we want. It was hard to get people to understand what I am doing, my philosophy and approach to creating and making food. I had peers in the industry who told me that I would fail and it was challenging to get bakers to work for me. For example, my bread recipes exclude fats and sugar.This was against the norm and many bakers did not believe that I could do it.

9. How did you overcome these challenges? Please share some specific examples of the action you took to overcome the challenges.
I did it the hard way by starting from scratch and training my people. I utilized my skills learnt whilst working in the MNCs which were useful in helping me to train my people effectively. I had to let my first baker go after 4 weeks into business as he would want to order improvers, which I do not allow. I also hired a junior baker, who was a cook but knew nothing about baking. Through training and mentoring, he is still with me today.

10. Can you remember your worst day in business or a time when you felt like giving up? What happened that made you feel that way and how did you triumph over it?
People do let me down, such as suppliers and stakeholders in the company. At times, we were unsuccessful in influencing certain people to join our organization or new workers from doing the opposite of what we want. I do get frustrated and start to question whether I should take the easy way out. However, I have never succumbed to such temptations and am clear of what I should do. I rethink how we should improve the shortlisting process and hire different groups of people. The solution is to hire the un-norm people, who have not worked in this industry, to fit into this un-norm business of ours.

11. What are some of your proudest business achievements to date? And why are they so important and meaningful to you?
I believe that it is the journey, rather than a fixed moment, that you can be proud of. Nevertheless, I did feel proud when I recently saw a local bakery truck carrying a label that said “No trans fat”. Years ago, Cedele was one of the first to introduce food with no trans fat, so I felt that I have made a shift by creating awareness and fighting against trans fat. You look back at your achievements, after a period of time in which you try to do the positive and right thing, and you see what has been the impact. Therefore another proud moment would be looking at how some of my staff have grown to be different and better persons compared to the day they first joined us.

12. How do you differentiate your business from your competitors? Please provide specific examples.
Cedele stands out from other cafe / restaurant operators because of our “Eat Well, Be Well” positioning and we translate this philosophy into creating and making of our food. We differentiate ourselves based on how and when we cook our food, how we buy the ingredients and how long they are kept. We continuously pay attention to our product quality and presentation, such that when a customer comes to Cedele, he knows that he will get a great deal, not of a low price but of quality and taste. Customers can be assured that our food has no trans fat since our “No Trans Fat” campaign was launched 4 to 5 years ago. We are the first company to use organic unrefined sugar in our products. We make our breads by hand, without using any pre-mix, improvers and preservatives, which are considered necessary in most bakeries. That is why we are artisan bakers, as we know what we are doing and follow the fundamentals. Our soups are gluten-free and thickened with only vegetables. Our cakes, cookies, pastries are handmade from scratch and we use organic unrefined sugar. We also buy diligently and responsibly. We purchase good quality and natural ingredients, with a focus on freshness. Our company has always been green. With a motto of “Waste Not”, we always recycle and order exactly to the required quantity. We also believe that we must give back to the society if we have an opportunity to build the business in a sustainable way. For example, our organic coffee is fairtrade and we buy from a UK-based company which contributes 60-80% of its profit back to the grower communities.

13. What are some business ideas you have implemented that created great results in your business or the industry as a whole?
I try to empower my customer with information, enabling them to make informed choices. I am pleased to make a difference and shift the thinking of people in their choice of eating better. Our all day dining concept was introduced in 2003 and it is doing very well. We were one of the first to make breakfast popular by serving a hearty breakfast, which is the most important meal of the day, at an accessible price. At our stores, our products have absolutely no trans fat. It has always been my mission to serve all organic foods in the future, and I see this as a natural progression for Cedele. We are one of the first to introduce freshly-baked organic breads in Singapore in 1997. Initially, there were not many organic ingredient suppliers and virtually no demand for organic products. However there are a lot of people buying organic products now. We are also the first to highlight gluten-free food in our menu. We have a wide range of gluten-free soups and salads for people who are looking for a low-gluten diet. Any small contributions matter and it may take awhile to gain acceptance, but Cedele has always been unafraid to take the first steps and make decisions outside the norm.

14. Can you share with us some ideas of how you maintain the high standards?
We have a buying department whose sole purpose is to examine the freshness of our ingredients and ensure the right temperature for storing them. Our storage capacity is small to discourage holding large volumes. My HACCP (Hazard Analysis and Critical Control Points) team helps to enforce proper production processes to ensure that fresh quality, cleanliness and hygiene practices and standards are maintained. They scrutinize our entire process of buying, receiving, storage, production and delivery of our ingredients and foods. We train our workers from the start on the disciplines that must be adhered to. As we are manufacturers, we control the ingredients for most of the food that we make. Hence we are able to shortlist suppliers who offer innovations (eg. organic unrefined sugar, grapeseed oil) and fulfill certain prerequisites such as having no trans fat, artificial preservatives and flavourings. We work with local and overseas suppliers to deliver quality and freshness according to our specifications. We do not compromise on quality and freshness and if our specifications are not met, we will reject the entire shipment. The method in which we cook our food and the ingredients that we put into our food are also important. Again, we emphasize freshness and the quality of our ingredients.

15. Where or who do you get your business ideas from?
I build my business just from listening to customers who tell me what they need. I always design food by thinking about the impact to the health of my customers, and will not do it if it is not good for them. For example, our flour has no mold inhibitor preservatives and I was educated about this from a customer, who is the president for a club for children with disabilities. Through research, I learnt that margarine has trans fat and is cancer-causing. This was enough reason for me to stick with butter and exclude margarine from my recipes.

16. What do you see for your business in the next 5 years, and does it include any plans for expansion?
It is inevitable for a business to expand and the form must change regardless of which way your business expands. Our proposition is relevant in a Western country and may probably be better-received there than in Singapore. It is our dream to bring our business into the West. Cedele, as a brand, will evolve to a different form, if the market conditions are ready. Another of my dream is to have a group of entrepreneurs working for our company in their own divisions. Our future end-state is to be all-organic. We will also be moving towards more fair trade products. The costs are higher but I believe I can bring positive impact to the lives of the growers.

17. As you are currently working with mainly overseas suppliers, do you have any plans to work with local firms as well?
I do purchase from local suppliers currently. I would love to support and work with more local enterprises. However, it is hard to find suppliers in the region who are able to complement our business. I strongly encourage young enterprises to work with us and we will be very happy to share our thoughts and philosophy. Hopefully, we can create a positive footprint. We admire people with a sense of responsibility and reliability, and they are whom we can resonate and work with.

18. What does entrepreneurship mean to you?
I do not think it should just refer to a quality of a person who has his own start-up. It can also mean a person who works for a company and starts his own project, thus building ownership, creativity and thoroughness in the business. If they drop their ego, which is always what stops people in their businesses, they will succeed. It is about having a thought in the beginning and putting them into a tangible form.

19. In your opinion, what does it mean to have the ‘spirit of enterprise’?
Always think out of the box. Give yourself the permission to take risks and apply the processes that you have learnt. If you do not dare to take risks or only have a small appetite, then work for people but still be an entrepreneur within the organization.

20. Who or what motivates and inspires you?
My ex-company was an US-based multi-national company. It was a socially responsible company which gave back to the society. I had an ex-colleague who stuck quotes at my desk. 2 quotes that stayed with me through the years: One was from Confucius, “If you enjoy what you do, you will never work another day in your life.” Another one is, “The best ideas are usually found in the graveyard.” Many people have good ideas but they never execute or share them in their lives, so their ideas go to the grave with them. This is for entrepreneurs who want to do something but never did. I decided not to procrastinate anymore and drove myself to open my bakery business. Even if things did not work out, I could still go back to the corporate world and my resume will look better. One of my professors told me that we will probably not remember what we have learnt after our course. The one thing he wanted us to remember is the importance of research and to apply this in our working life. I am very lucky to have had many mentors in my life and I pay attention to the people I meet, how they can engage and add value to my life, so that I can be more educated. Education never stops until the end of your life.

21. Would you quit your business and go back to the corporate world again?
It depends. I will not mind if any corporation can engage my service and I can add value to them.

22. What are some of your business values and what would you like to pass down to others, particularly the younger generation?
It is our mission to impact our customers positively by providing higher value in terms of better quality food at very accessible prices. I made a pact with myself years ago that when the company expands, we will not cut back on ingredients: we would want to buy higher quality ingredients but at lower prices because of our larger volume. This will enable us to pass these benefits to our customers. If you have a regular customer base, you cannot take them for granted. You must respect your customers. They will know when you try to cut corners, so do not even try. Believe in yourself. You should learn the right skills as you work and they should become your habits. Be very interested in your surroundings. Be observant, hardworking, methodological and organized. Do the right thing. Do not venture into business just for the sake of money. Stay true and focused.

23. Can you share some of the more significant events / incidents that affected or shaped your business philosophy and the way you conduct your business?
The recent economic downturn affected us a little but not significantly, as we have always been very sensible with controlling our costs. Previous major incidents such as 9/11 and SARS did not affect us adversely. In fact, the reverse was true: it affected our wholesale business to a major airline. When the contract ended with this client, it gave me a new opportunity to focus and open more shops. I see every downturn as an opportunity. I have always been a healthy eater who exercises regularly. When my ageing parents became ill, I read a lot on nutrition to nurse them back to health. This period helped me to be clearer about the position of my company – to advocate “Eat Well, Be Well”. As our customers continue to patronize us over time, we will need to introduce product innovations with health benefits, to provide a solution for their lifestyle change. For example, we just launched grapeseed oil to be used in our cakes and at our all-day dining stores. Grapeseed oil is a better oxygen carrier to the brain. With grapeseed oil, we use less oil now, so less calories. We subscribe to the concept of “less is more”, and it is a win-win strategy.

24. With the changes in the market today, do you think it has become harder or easier to succeed in business? Why do you say so?
Change is constant. In business, you must constantly create a niche for yourself and seek opportunities. There is no such thing as the market being too crowded. The probability of competition is endless. There are a lot of ideas and opportunities in the food business.

25. What advice would you give young people who want to do their own business?

You should start a business that you can handle. Otherwise it becomes overwhelming and you have to give it up when it becomes too difficult. It is about awareness. I hope all young people view their lives this way: apprehension will always be there but enjoy the journey and do not be worried. Ask yourself what is your strength and build your career from there. Think about the topic that you can resonate with, what you can positively contribute to society and never waste time. Do everything legal and help people.

www.cedeledepot.com

Higher starting pay for fresh graduates

By S Ramesh | Posted: 30 July 2012 1419 hrs

SINGAPORE: Global management consulting firm Hay Group believes that despite sentiments of a slowdown emerging in the global economy, fresh graduates will fare better this year, with employers in Singapore offering a higher base salary compared to their 2011 cohorts.

According to the Hay Group’s Fresh Graduate Pay Survey 2012 conducted in June, the average starting monthly pay for degree holders without honours is S$2,678; S$2,766 for those with Honours (Second Lower and below); and S$2,882 for those with Honours (Second Upper and higher).

79 companies across general industries in Singapore took part in the survey.

The results showed that jobs in engineering ranked at the top, commanding the highest average starting salary of S$2,777 per month for degree holders (without honours). This was followed by jobs in research and development (S$2,764 per month) and merchandise operations (S$2,742 per month).

For diploma holders, jobs in merchandise operations commanded the highest average starting salary of S$1,934 per month, with design/creative jobs coming in second (S$1,915 per month) and jobs in research and development following suit (S$1,903 per month).

The average starting pay for diploma holders is S$1,866 per month.

-CNA/ac

Economists warn of deep recession for Singapore if euro zone breaks up

Singapore could sink into a deep recession if Greece’s debt crisis leads to a break-up of the euro zone and causes another global downturn.

The warning came from economists on Wednesday who outlined a range of nightmare scenarios that, while appearing unlikely at present, remain possible if events spiral out of control.

The downbeat assessment also dovetailed with a new survey on Wednesday showing that Asia’s top companies are less optimistic about their business outlook.

Credit Suisse economist Robert Prior-Wandesforde painted two gloomy narratives that could result in the European monetary union falling apart in the coming months.

The first is one where Greece leaves the grouping but contagion to other European countries is limited; the second involves Greece leaving and contagion spreading.

If this second scenario transpires, Mr Prior-Wandesforde said Singapore would likely experience a deep recession by the year end with the economy contracting 4.6 per cent in the fourth quarter.

If this happens, the economy would be down 0.6 per cent for the whole year, similar to the 1 per cent fall in gross domestic product experienced in 2009 following the financial crisis.

Singapore is officially expected to grow between 1 per cent and 3 per cent this year, the Trade and Industry Ministry has said, although it too has warned of rising risks over the euro zone crisis.

‘This scenario assumes the most immediate impact, through the trade channels and exports to Europe and the United States,’ said Mr Prior-Wandesforde yesterday.

‘There are likely to be other negative implications as well. These include a drying up of trade finance, as witnessed during the financial crisis, as well as a withdrawal of funds from the Asian region to shore up European balance sheets.’

Bank of America Merrill Lynch economist Chua Hak Bin agreed, saying his model showed that an ‘ugly bear case’ could mean a 1 per cent contraction for Singapore’s economy this year.

‘We are worried about the financial contagion channel, which could see credit freeze up and affect many businesses,’ he added.

Mr Prior-Wandesforde was also less optimistic on the prospect of a quick recovery this time as governments have less financial power for another huge stimulus.

In 2010, Asia saw a quick and remarkable V-shaped recovery from the 2009 recession.

Singapore grew at a rapid 14.8 per cent that year, more than making up for the 1 per cent contraction.

Capital Economics noted that Asian governments are better placed than their Western counterparts to pump prime their economies this time but the region also has less firepower than in 2010.

It noted that both Hong Kong and Singapore have the healthiest fiscal positions in Asia, with large surpluses and reserves.

‘However, as trade-dependent economies with big financial sectors, they are the two places in Asia most vulnerable to a crisis in the euro zone and most exposed to another global downturn,’ it said.

‘As a result, even expansionary fiscal policy is unlikely to prevent these two economies from falling into a deep recession if exports slump.’

Fortunately a Greek exit is unlikely to happen in the next six months. Credit Suisse puts the probability at about 20 per cent while Swiss bank UBS says the chances of Greece leaving the euro zone are less than 10 per cent.

Meanwhile, a recent survey showed that Asia’s top companies are now less upbeat about their business outlook than in the first quarter.

The Thomson Reuters/Insead Asia Business Sentiment Index fell to 69 last month from 74 in March.

A reading above 50 indicates an overall positive outlook.

Of the 177 companies polled, 78 said their business outlook for the next six months was positive, while 87 said it was neutral, and 12 said it was negative, Reuters reported.

The poll was conducted between June 4 and 15.

Asked what the biggest risk factor they faced was, 111 companies said global economic uncertainty, and 28 cited rising costs.

‘Things are looking tougher with what’s happening in the global economy. Asia is not fully insulated but will still do relatively better, given that most governments in the region still have leeway to stimulate domestic economies,’ Aberdeen Asset Management Asia investment manager Kristy Fong told Reuters.

‘Cost pressures are another issue, such as rising inflationary pressures in Singapore (and) infrastructure and logistical bottlenecks in India.’

OCBC Investment Research analyst Carey Wong noted that consumers were turning more cautious in placing orders.

‘As long as customers don’t give them very clear order indications, sentiment won’t be that good. As a business owner, you can’t plan ahead, such as planning capital expenditure.’

Big fall in M&A activity involving S'pore firms

Business Times – 26 Mar 2012
Deals in Q1 down to 187 from 273 a year ago, while their value fell 36.5%

By LYNETTE KHOO

(SINGAPORE) A bleak picture on the local merger and acquisition (M&A) scene has emerged, showing M&A activity involving Singapore-domiciled companies sliding to the lowest level in value since the second quarter of 2009.

The total value of announced Singapore M&A deals in the first quarter registered year-on-year and quarter-on-quarter declines of 36.5 per cent and 24.6 per cent, respectively, to US$5.7 billion, latest data from Thomson Reuters shows.

The number of deals stood at 187 in the first quarter, down from 273 in the same period last year.

A similar trend unfolded in the South-east Asian region, with the total deal value slipping 19.2 per cent from a year ago and 11.9 per cent from the fourth quarter to US$20.3 billion.

Wong Ai Ai, principal at Baker & McKenzie.Wong & Leow, noted that deals are taking a longer time to negotiate and close due to gaps in pricing expectations and buyers’ concerns over risks. ‘Deals that were being looked at in the last half of 2011 have either not been completed or have fallen away for these reasons,’ she said.

Singapore companies have slowed down their buying spree abroad, with the overseas deal count falling from 104 in the first quarter last year to 68 this year, though the aggregate value of these deals were 12.3 per cent higher year-on-year at US$2.9 billion.

The total deal value was bolstered by United Fiber System’s proposed acquisition of Indonesia’s Golden Energy Mines through a reverse takeover valued at US$987.8 million.

At the same time, Singapore companies were also less targeted by overseas acquirers, with 30 announced inbound M&A deals in the first quarter compared to 50 deals in the same quarter last year.

This resulted in a 91.6 per cent plunge in the aggregate value of inbound M&A deals to US$224.3 million – the lowest quarterly level since the first quarter of 2004. Chinese acquirers still accounted for the bulk of Singapore’s inbound M&A deals with a 35.1 per cent share.

According to data from Thomson Reuters, Malaysian companies are most targeted in the region by acquirers, followed by Indonesia, Vietnam and then Singapore.

‘There’s been a lot of recent excitement over deals announced across the Causeway, and over the potential assets for sale in Indonesia, so relative to all that activity, Singapore may not look so exciting or well-priced,’ Ms Wong said.

‘But a lot of deal structuring is being done through Singapore, even though the companies involved may not be Singapore companies.’.

Private equity (PE) firms closed smaller M&A deals in the first quarter, with PE-backed deals involving Singapore companies falling by 95.4 per cent year-on-year to US$10.2 million although the deal count remained at five.

In the South-east Asian region, PE-backed M&As marked a 87.8 per cent fall to US$70.2 million while the number of deals declined from 19 in the first quarter last year to 13 this quarter.

Than Su Ee, head of Mezzanine Capital Unit (Private Equity & Special Opportunities) at OCBC Bank, noted that the let-up in M&A activity among PE funds in the last six to nine months is a reflection of the uncertainties surrounding global economic conditions.

‘This is changing as investors are increasingly of the opinion that the eurozone crisis and US economic troubles may have turned the corner,’ he said.

With improvements in economic climate and market liquidity, PE investors are expected to take advantage of better market conditions to undertake M&A financing or exit from their investments, he added. ‘Unless there are any major global economic or political surprises, we should see a return of private equity funds activities in M&A over the next 24 months.’

Slower M&A activities in the first quarter has translated to lower fees for advisors. Estimates from Thomson Reuters/Freeman Consulting Co show M&A advisory fees from completed transactions involving Singapore companies fell 39 per cent from a year ago to US$50 million this quarter.

Leading the pack is Morgan Stanley, which chalked up fees of US$4 million and accounted for 8 per cent of total fees. Daiwa Securities enjoyed the highest jump in estimated fees, enjoying an increase of more than 19-fold from a year ago to US$1.7 million in the first quarter.

Copyright © 2010 Singapore Press Holdings Ltd. All rights reserved.

Singapore workers earning more

Singapore workers earning more
Mid-point in range of incomes up 5.3% from last year to hit $2,633

By Cai Haoxiang

THE monthly salary of Singapore workers went up this year, for the second year in a row.

Their median income – the mid-point in a range – was $2,633 in June compared to $2,500 a year ago, a 5.3 per cent increase led by economic growth and a tighter labour market.

The rise is even steeper when part-time workers are taken out of the equation, according to a Manpower Ministry report yesterday on the earnings and employment of residents, including permanent residents.

It shows full-time workers’ median income to be $2,925 a month against $2,708 last year – an 8 per cent rise.

After taking into account projected inflation of about 5 per cent, their real wages rose by an estimated 2.8 per cent, said the ministry’s Singapore Workforce 2011 report.

But for all workers, including part-timers, the real wage increase was just 0.1 per cent, said labour economist Hui Weng Tat of the Lee Kuan Yew School of Public Policy.

Noting the Government’s goal to raise real median incomes by 30 per cent over 10 years, Dr Hui said it would require an average increase of 2.7 per cent a year.

‘Attention thus needs to be focused on improving the wages and work opportunities of the 194,700 part-time workers, as they are increasing in number, and half of them indicate they want to work longer hours,’ he added.

The report also disclosed for the first time median income figures that include the Central Provident Fund (CPF) contributions of employers.

With CPF, the income of full-timers soared to $3,250, which is $250 more every month than last year.

Explaining the new move, a ministry spokesman said employer CPF contributions form a ‘significant part of compensation… and can be used for housing and health care’.

Hence, it will publish the figures yearly to give ‘a more complete picture of residents’ income growth’, she said.

The rise in income this year builds on last year’s increase, which was a turnaround from the decline caused by the 2008-09 recession.

Last year, the strong economic recovery lifted the monthly income by 3.3 per cent, from $2,420.

This year, the increase is fuelled largely by strong employment growth, especially in the services sector, coupled with curbs on the inflow of unskilled labour and stricter conditions for employing skilled foreign workers, said economists interviewed.

‘Wages were pushed higher with the big projects like the Marina Bay Sands and Sentosa resorts needing a lot of labour, together with the tightening of foreign worker inflows like increased levies,’ said National University of Singapore economist Shandre Thangavelu.

These moves pushed the employment rate to a new high of 78 per cent for residents aged 25 to 64.

At the same time, immigration conditions were tightened, causing a decline in the number of permanent residents.

As a result, the resident labour force went up by just 1.6 per cent to 2.08 million, compared to an annual average of 2.6 per cent in the past 10 years.

On the other hand, more older residents and women were working this year.

A record 61.2 per cent of residents aged 55 to 64 were working, up from 59 per cent a year ago.

Similarly, with women aged 25 to 54, the number of employed rose to 73 per cent, from 71.7 per cent last year.

Labour leader Cham Hui Fong cheered the increases in these two groups, saying they show that efforts of unionists are paying off. Said Ms Cham, assistant secretary-general of NTUC: ‘Companies are now prepared to hire and spend time training these workers.’

Also, more government funds are available, she added, citing the Advantage scheme that helps companies redesign jobs for older workers.

Another is the Inclusive Growth Programme, which gives grants to companies to invest in high-tech equipment and redesign jobs for low-wage workers in return for raising their pay.

‘We hope these schemes will continue because we need to build up the momentum,’ said Ms Cham.

Singapore ranked 4th most costly city

Singapore ranked 4th most costly city
PropertyGuru.com.sg – Fri, Sep 23, 2011

Singapore has been ranked as the fourth most costly destination in Savills’ World Cities Review report, with the average value of luxury homes in the country increasing 144 percent over the past five years.

“Singapore has the highest concentration of millionaire households in the world (16 percent with US$1 million plus), and the capacity to buy residential property is obviously high,” said Savills.

Home values of the super-rich in the top 10 cities worldwide climbed 10 percent in the first six months, according to the report, higher than the average price growth of six percent for ordinary properties in similar cities and lower than the 65 percent growth in ultra-prime properties over the past five years.

“We recently identified ten world class cities whose real estate markets have more in common with each other than the mainstream markets of the counties in which they operate, and they are all attracting billionaires’ dollars, whether generated at home or overseas,” said Yolande Barnes, Director of Residential Research at Savills.

In a league of its own for super prime prices, Hong Kong led the list at £6,700 psf, ahead of Tokyo and Paris at £5,190 psf and £3,290 psf respectively. In addition, prices of ultra-prime properties in Hong Kong are more than double London’s average luxury property prices and over 10 times that in Sydney, which has been ranked the cheapest location for billionaires.

“At the foot of the table, Sydney still offers great value and is extremely well located to take advantage of Asian wealth if and when its policies restricting international buying are relaxed,” said Savills, adding that the average price of Sydney’s ultra-high-value homes stood at £590 psf.

Since 2005, the price growth of ultra-high-value homes has been the highest in the emerging “new world” economies of Singapore at +144 percent, followed by Mumbai at +138 percent, Moscow at +110 percent and Hong Kong at +83 percent. This pattern reflects the geography of the new wealth generation, as well as the creation of new billionaires over that period.

Higher starting pay for fresh graduates

CNA
14 September 2011

SINGAPORE: Fresh graduates salaries are showing an upward trend this year, according to the Fresh Graduate Pay Survey by global management consultancy the Hay Group.

The findings showed engineering jobs are still in demand and fresh engineering graduates can expect to earn about $2,745 per month.

This is slightly higher than the starting salaries for jobs in the legal (S$2,738) and production (S$2,728) services for fresh graduates.

The survey in July this year drew participation from 100 companies across general industries in Singapore.

It showed that average starting salary for degree holders was S$2,593 per month.

Diploma holders are also expected to fare better this year in the jobs market.

Their average starting pay was $1,799 per month.

Design and creative jobs topped the list of hot jobs for diploma holders who can command slightly higher starting salaries of about $1,900 per month.

The survey said employers place a premium of 44.7 per cent for degree holders over diploma holders in terms of starting salaries.

The premium which employers place on a master’s degree over general degree holders is lesser at 11.1 per cent.

One in four employer surveyed said they pay premiums to male employees who have completed National Service, with the average premium at S$166.

Bengawan Solo

Domestic goddess
by Huang Lijie
The Straits Times

Mrs Anastasia Liew, 62, fumbles to hide her hands from the camera.

Wearing a single diamond ring and no nail polish, the founder and managing director of Bengawan Solo cake shop says to the photographer: ‘Can you not photograph my hands? They don’t look good. These hands have been making cakes for more than 30 years.’

Her remark is more self-conscious than vain. But really she should be prouder of her hands – they have helped build her confectionery business from the kitchen of an HDB flat into an empire with a turnover of $43 million last year.

And its cookies such as gula melaka (palm sugar) kueh bangkit and pineapple tarts will retail at London’s famous Selfridges for a week in October in a shopping aisle dedicated to Singapore food products. This is a tie-up facilitated by International Enterprise Singapore, which promotes the overseas growth of home-grown businesses.

The cake chain is also actively scouting for locations in Hong Kong and Japan to open outlets in the next two years.

She says: ‘Our business in Singapore is stable so I dare to take the risk and open in places such as Hong Kong and Japan where we are well known. Their tourists form a large part of our customers.’

Bengawan Solo’s overseas expansion plans were prematurely announced at least six years ago by her son Henry, the younger of her two children and the company’s business development director.

‘He was new to the business and spoke without thinking. I scolded him afterwards,’ she says while affectionately slapping the knee of the 31-year-old National University of Singapore business administration graduate, who sits beside her during the interview in her Holland Road bungalow.

She acknowledges that her strict demand to maintain the standard of her products delayed the company’s move into foreign markets.

Sourcing key ingredients such as fresh pandan and coconut for overseas manufacture was an obstacle and she refused to compromise by using processed substitutes.

She says: ‘Ours is not a bread business where with one dough recipe you can make many different types of bread. Our kueh and cakes have individual recipes that need to be perfected by the workers.’

Her solution: a second factory. The new factory located in Woodlands Link, built at a cost of $5.2 million, began operating this year, almost doubling its production capacity so it can now export its confections without worrying about inconsistency.

Good quality has been the hallmark of Bengawan Solo since day one.

Mrs Liew would buy fresh pandan and coconut rather than stint and use bottled pandan essence or packet coconut milk for the cakes she sold to supermarkets in the 1970s. The effort paid off. Although her cakes cost more, 45 cents compared to the market rate of 30 cents, because of more expensive ingredients, they were a hit.

‘The supermarket manager asked me why I sold my cakes so expensive but I knew mine were better, more fragrant. My cakes always sold out,’ she says with pride in her voice.

Most of Bengawan Solo’s more than 50 types of kueh and cakes, including kueh lapis and lapis sagu, continue to be handmade by more than 130 factory staff to preserve their homemade goodness.

Yet she readily embraces technology if it improves her confections.

‘In the past, you could throw my pineapple tarts against the wall and they wouldn’t break. Now, they melt in the mouth,’ she says.

The secret: machines imported from Japan in the 1990s that produce a thin and even crust.

Another key to Bengawan Solo’s success: Mrs Liew takes feedback seriously.

Earlier this year, some customers complained that her premium pineapple tarts, which use a blend of top-grade butter from Australia and Holland, tasted too strongly of butter.

Eventually she found out that the quality of the Dutch butter had slipped and she immediately reverted to using just one type of butter.

Madam Chen Lee Fung, 40, head of the icing department at Bengawan Solo and an employee of 16 years, says: ‘If we are lazy and take short cuts, she will tell us off. But she is also patient enough to show us the right way to do things when we make mistakes.

‘Once, when the cake moulds were not cleaned to her standard, she rolled up her sleeves and showed the workers how to do it.’

From young, Mrs Liew was assiduous. When she was schooling, she always made sure she was among the top three in class.

Born Tjendri Anastasia to a housewife mother and provision store owner father in Bangka Island off Palembang, Indonesia, the third of eight siblings grew up in Palembang.

After civil unrest in the country in the 1960s forced her to stop school at Secondary 3, she signed up for baking and cooking classes to upgrade herself.

Improving on the recipes she was taught, she conducted culinary classes for housewives and young women in the kitchen of her family terrace house.

The income from these classes allowed her to take more lessons in cooking as well as dress-making in Jakarta before coming to Singapore in 1970 to brush up on her English.

In 1973, she married accounts executive Johnson Liew, a fellow Indonesian Chinese based in Singapore who is 15 years her senior. They are both Singapore citizens and their two children were born in Singapore.

Two years after marriage, the restless housewife began making butter and chiffon cakes from the kitchen of her four- room flat in Marine Parade to sell to friends. It became so popular that a department store in Lucky Plaza went as far as to set up a special retail counter selling her cakes.

The store, however, did not have a licence to sell food so when the law caught up with it, it pointed its fingers at Mrs Liew, who was unaware that her unlicensed home-baking business was illegal.

She stopped her business immediately but customers kept asking for her confections, so a couple of months later, she invested a few thousand dollars to open a store in an HDB shophouse close to home. She named it Bengawan Solo after the popular Indonesian song about Indonesia’s Solo River.

A 1981 Sunday Times article praising its cakes and kueh turned the already popular shop into an overnight sensation.

All-day queue

She says: ‘People would queue outside the shop before it opened and there would still be a line at closing time when all the cakes had sold out.’

The enthusiastic response led to the opening of another outlet in Centrepoint in 1983 and her husband joined her as the company’s accounts director.

By 1987, Bengawan Solo had five stores and a central kitchen in Harvey Road. It became so successful that investors knocked on her door with huge bids to buy over the company, which has never experienced negative growth and remains in the family to this day.

The tempting offers continue to pour in for her company but she remains unmoved because she cannot bear to part with her ‘baby’.

Besides, her son is interested in carrying on the legacy.

She says: ‘When my son, then about 12, overheard that a company wanted to buy us, he said, ‘Mummy, you cannot sell it. I want to run the company.’ ‘

Her younger sister and daughter- in-law also work in Bengawan Solo as the head of the kueh-making department and store operations manager respectively.

Her daughter, Rissa, 35, who graduated with a bachelor’s degree in business from the University of Wisconsin- Stevens Point, prefers to pursue her interest in real estate for now. The mother of two is a property agent.

Although Bengawan Solo is a family- run business, not all recipes are known only to family members. The heads of certain cake departments know the recipes for products under their charge and they are told to keep them to themselves.

Sure, her recipes may leak out, Mrs Liew admits, but she prefers to trust her employees and few have betrayed her good faith, she says.

She says: ‘Many years ago there was a worker who learnt my recipes and started his own shop. But it did not take off and the shop closed down after a short while.’

Her soft-hearted nature is what endears her to her employees.

Workers with difficulty paying off their home loans for example, have received five-figure interest-free loans from her that are repaid by monthly deductions from their salaries.

Staff who encounter emergencies such as severe illness in the family have also received help from her in the form of doctor recommendations and cash.

And when busy festive periods end, she often rewards her workers with a meal and karaoke session where she lets her hair down and sings along with the group.

Mrs Elizabeth Ong, 58, director of a biomedical company who has known Mrs Liew for 10 years through volunteer grassroots activities with the Jurong GRC, says: ‘She is an unassuming person who is able to relate to people from all walks of life.’

Mrs Liew continues to be hands-on with the business, making trips to the outlets to gather customer feedback and going on inspection rounds at the factory seven days a week.

With the opening of its 43rd store at Ion Orchard next week, she certainly has her work cut out for her.

She is, however, trying to slowly hand over the reins to the next generation because she understands that age is catching up with her.

‘I certainly hope Bengawan Solo will continue as a family business through the generations and become an internationally renowned brand.’

Singaporeans want to marry but don’t look actively for mate: Study

ST, 17 August 2011
By Theresa Tan

MOST Singaporean singles here long to be married, but are just leaving it to fate. Few actively hunt for a spouse, and believe that Mr or Miss Right will appear magically when Cupid strikes.

That’s one of the main findings from new research on Singaporean Chinese singles by Professor Gavin Jones, a demographer with 45 years’ experience who has been based at the Asia Research Institute here since 2003.

He also found out that most singles here will not lower their expectations of a life partner just for the sake of marrying. Many are just too busy with work to hunt for a mate, while some avoid the dating market for practical reasons.

For example, less educated men who feel they don’t have enough money to start a family or find it hard to get a girlfriend, he noted.

When it comes to finding a husband, his findings showed that Singaporean women place great emphasis on a man’s ‘economic success’. They want a man who has greater – or at least equal – earning power.

One study respondent, a security guard in his 30s who earns about $1,500 a month, said that his girlfriend broke up with him because his pay was too low.

Prof Jones noted this materialistic streak is ‘very widespread’ and ‘more marked’ among East Asian women.
Continue reading “Singaporeans want to marry but don’t look actively for mate: Study”

Avoiding gossip is secret to 113-year-old's long life

SCMP 07AUG11 NS OLD1  DL__3806.JPG

An ex-Hongkonger, social worker known as ‘Mother Teresa of Singapore’ tries to keep a peaceful mind
Joyce Ng
SCMP Aug 08, 2011
Steering clear of gossip is the key to a long life, a 113-year-old Singaporean woman says.

Returning to Hong Kong in a wheelchair seven decades after she left the city, Teresa Hsu Chih said keeping a peaceful mind was her secret to longevity.

A well-known social worker in the Lion City, Hsu said she still occasionally did counselling work.

She was speaking as a guest at event held by the Hong Kong Health Care Association on Aging a few hours after flying in from Singapore.

Assisted by a care-giver, she can communicate slowly in Cantonese, Putonghua and English.

Daily meditation was also important, Hsu said.

“You just sit in peace. Think about what pain people suffer and what you can do to share your love,” she said.

Staying single may also have helped.

“I am not married. There’s no guy there to yell at me,” she said with a broad grin.

A vegetarian diet with lots of fruits is another secret to Hsu’s longevity. She starts a typical day by eating two raw eggs, with the yolk used as a facial mask. She likes soft fruits, such as melon, papaya and avocado.

Hsu said she did not have any disease common among the elderly, such as diabetes and osteoporosis.

Taking the flight yesterday, however, raised her blood pressure a little, as a doctor found when he measured it at the event.

Hsu is often referred to as the Mother Teresa of Singapore, where she started a non-governmental organisation to help the aged and sick in 1961.

She was born in 1898 in Guangdong and moved to Hong Kong aged 16, working as a cleaner while taking evening lessons in English.

During the second world war, she quit her job as a secretary and bookkeeper and went to Chongqing as a volunteer. At 47, she began to train as a nurse in Britain, where she worked for the next decade.

In 1961, she settled in Singapore and began her lifelong vocation of helping the needy.

Hsu returns to Singapore today.

Sim Kee Boon 沈基文

Sim Kee Boon (simplified Chinese: 沈基文; pinyin: Shěn Jīwén) was one of Singapore’s pioneer civil servants – men who worked closely with the Old Guard political leaders and played a key role in the success of Changi Airport and turned the fortunes of Keppel Shipyard around.

He graduated with Bachelor of Arts (Honours) in Economics from University of Malaya in 1953, and joined the civil service that year. By 1962, at just 33, he was made acting permanent secretary in the National Development Ministry, before taking charge of the Finance Ministry as well as Intraco, the state trading company. He was also Chairman and member of the Council of Presidential Advisers.

As Permanent Secretary at the Communications Ministry from 1975 to 1984, he made his name in the history books as the man behind was then the biggest civil project in Singapore – the construction and opening of Changi Airport – managing every aspect of the project from land reclamation to squatter resettlement. To Sim, Changi Airport project was his ‘national service’ to Singapore.

When Sim was given the mammoth task, he knew little about building an airport. Yet he approached the task as a layman, often asking questions and consulting his officers and staff. His hands-on, consultative management style kept staff on their toes, making sure they understand the importance of Changi project and nothing was to be overlooked. Civil Aviation Authority of Singapore (CAAS) chairman Liew Mun Leong remembered that Sim asked for mosaic tile samples from contractors to be displayed so staff could give feedback on tiles for the airport walls.

Sim was also known for his attention to details. As Chairman of the Civil Aviation Authority of Singapore (CAAS) for 15 years from 1984, he ensured that the airport had kept up with if not, exceed world-class quality standards. From airport management software to the texture of trolley handles, he insisted every aspect of customer experience must keep up with its impressive infrastructure. The quality of toilets at the Airport was even under his radar. He was quoted saying that the first and last point of exposure to an airport is the toilet. It gives you an impression of the country.

He also introduced free local phone calls in the transit area and the famous ’12-minute rule’. This means the first bag must be ready for retrieval 12 minutes after an aircraft grounds to a halt. He would even walk around the Changi terminals frequently, instituting the habit of ‘Management by Walking Around’ in CAAS. Mr David Lum, Managing Director of Lum Chang Holdings remembered that he would make an effort to look around airport, by reaching the place one or two hours earlier and board the plane at the last minute. And finally, he also stressed that the different players – CAAS, immigration and customs authorities, airport retailers, eateries – must work together as a team for Changi to succeed.

Sim’s success in his work did not stop with the development of Changi Airport. Between the years 1984 and 1999, Sim was serving concurrently as Chairmen of Keppel Corporation and the Civil Aviation Authority of Singapore. It came to him at first, that he would end Keppel as it was making losses then. Instead he took the reins and once again demonstrated his canniness and swift in his decision-making and implementation. Mr Lim Chee Onn, who was executive chairman of Keppel Corporation at the time attributed Sim’s visionary abilities and his optimism ‘during those very trying times’ as factors which led to the renewed growth of Keppel within 5 years. With first signs of rejuvenation for Keppel, Sim diversified Keppel’s portfolios into other fields like engineering, property, financial services as well as developing shipyards in other parts of the world. Keppel Corporation had become a success story that befits the image of a Singapore business icon.

Another success story of Sim was when he was the founding chairman of Tanah Merah Country Club, where he built it from scratch on a barren land, and into one of Singapore’s best country clubs.

As Sim and his wife Jeannette were avid golfers, Tanah Merah Country Club was like his ‘second home’. He would also personally greet new Tanah Merah Country Club members. In October 2007 his illness took a turn for the worse, and had to undergo chemotherapy. Even so, Mr Edwin Khoo, committee member at the Tanah Merah Country Club, would still see Sim regularly at the club and walking with a tube under his shirt. When he could not get himself on the greens and play, Sim would still putt around and join golf buddies for drinks most weekends for two hours.

Of his contributions to the club, Mr Khoo said Mr Sim, a passionate golfer, single-handedly turned the barren land into the “best-run club in Singapore’, and was very proud of it.

“He always had a simple message for us committee members: to run this club well, and to make the best of what we can do. It was a simple but powerful message,” he said. He added that Mr Sim went to the club’s golf course every weekend for about two hours even when he could not play golf because of his failing health.

Businessman and Singapore’s Ambassador to Turkey, Mr Chandra Das, 68, who worked directly for Mr Sim when he was in the Economic Development Board in the mid-1960s and mid-1970s, said his former boss had taught him two things.

“First, there is no such thing as black or white. There are no fixed answers and there isn’t just one way of doing things. You must be flexible. There is a lot of grey. He was a specialist in the grey,” Mr Das told The Straits Times.

“The second thing he told me when I left EDB to join Intraco: He said in EDB there are two people playing chess and you are giving advice. In Intraco, you are a chess player.”

He described Mr Sim as “a very sharp and intuitive man, and a good teacher.” “He said you can make mistakes so long as you don’t repeat them. He was also very task-oriented and a stickler for work,’ added Mr Khoo.

“I remember I took a day off to go to the Registrar of Marriages to get married. After the ceremony, he called the ROM and said: Is Chandra Das there? Tell him to come back to work.”

Added Mr David Lum, managing director of Lum Chang Holdings, where Mr Sim was adviser since 2000, : ‘Whenever he’s at any airports, he would make an effort to look around. He’d try to go to the airport about one or two hours earlier and board the plane at the last minute.’

A hands-on man with exacting standards, he made frequent unannounced walks around the Changi terminals, instituting the habit of Management by Walking Around (MBW) in CAAS. The demand for the best holds true even on the greens, as the founder chairman built the Tanah Merah Country Club into one of Singapore’s best.

Said the club’s president Tan Puay Huat: ‘He’s not satisfied until everything is near perfect.’

Ms Mavis Tan, who was personal assistant to Mr Sim for 19 1/2 years since 1984 till he retired in 2000, said he was a boss with a kind heart but had high expectations of his staff, always challenging them to come up with solutions.

“I learnt a lot under him as I always had to anticipate what he would ask. It never failed to impress me that he had such wide first hand connections in the region,’ she said.

Staff at Keppel Group also said they benefited from Mr Sim’s leadership during his 16 years tenure as Group Executive Chairman.

Leading the tributes from the group, Mr Lim Chee Onn, Executive Chairman of Keppel Corporation, said: “He developed a strong and stable platform for Keppel upon which we have been able to develop and grow at a sustained pace during these last 8 years. Keppel’s success today is a result of his vision and efforts.

‘As his colleague, I have learnt much from him through his inimitable style, particularly his great sense of optimism and cheerfulness even during very trying times.’

Ms Wang Look Fung, General Manager of the group corporate communications, added: ‘Mr Sim was respected and loved. In all his years at Keppel, he has taught me always to be first a Singaporean and then a Keppelite in my thinking process because what is good for Singapore will be good for the future of Keppel. I learned a lot from one of the finest masters in the art of communication.

‘I will always remember him as one who has a meticulous attention for details as well as an infectious joire de vivre, always affable and charming to everyone he meets.’

Mr Choo Chiau Beng, Senior Executive Director of Keppel Corp, and Chairman and CEO of Keppel Offshore and Marine, said he will remember Mr Sim as a successful man who was always able to balance well the demands of business and public service with family life and a passion for golf.

“He was an excellent boss – he demanded results but was human and caring. He always kept his cool like holing the final putt in an important 18th hole!’

He died on 9 November 2007 at the Singapore General Hospital, after a 17-year battle with stomach cancer.

Quote of the Week

“But believe you me, it only takes a few years to spend what your fathers and your forefathers have earned.”

~ Dr Lee Siew Choh (1917 – 2002)

Dr. Lee Siew Choh (simplified Chinese: 李绍祖; pinyin: Lǐ Shàozǔ; 1917 – 18 July 2002) was a politician and medical doctor from Singapore. Initially a member of the People’s Action Party (PAP), he became a leader of the breakaway Barisan Sosialis in 1961. After the Barisan Sosialis merged with the Workers’ Party in 1988, Lee stood as a Workers’ Party candidate in the 1988 general election and became Singapore’s first Non-Constituency Member of Parliament (NCMP), serving in this role until 1991.

List of Singapore Private Companies Offering Storage Space

1. Extra Space
www.extraspace.com.sg
Hotline: 6304 3200
Extra Space IMM Jurong Building
2 Jurong East St 21
#02-71 IMM Building
Singapore 609601
Tel: 6304 3208
Fax: 6491 1244
Email: imm@extraspace.com.sg
Extra Space Clementi Ave 6 West Coast
No. 1 Clementi Loop
#02-03
Singapore 129808
Tel: 6304 3211
Fax: 6491 1245
Email: westcoast@extraspace.com.sg

2. Store-It! Self Storage
www.store-it.com.sg

Pasir Panjang Road Facility
Harbourside 1
1 Boon Leat Terrace
Singapore 119843
Tel: 6271 2762
Fax: 6271 2393
Email: info@store-it.com.sg

3. Lock and Store
www.lockandstore.com.sg
37 Keppel Road (opp. Singapore Railway Station)
#01-03 Tanjong Pagar Distripark
Singapore 089064
Tel: 6325 7351
Fax: 6224 9041
E: info@LockAndStore.com.sg

4. Big Orange Self Storage and Warehouse Solutions Singapore

http://www.bigorange.com.sg

Big Orange Corporate Office
74B Tras Street, Singapore 079013
Tel: 1800 ORANGE = 1800 244 6726
Email: sales@bigorange.com.sg

Branches:
Big Orange at Woodlands
14 Woodlands Loop, Singapore 738363
Tel: +65 6590 3761
Email: woodlands@bigorange.com.sg

Big Orange at Bukit Batok
5 Bukit Batok Street 22, Singapore 659583
Tel: +65 6590 3762
Email: bukitbatok@bigorange.com.sg

Big Orange at Hougang
111 Defu Lane 10, Singapore 539226
Tel: +65 6590 3763
Email: hougang@bigorange.com.sg

Big Orange at Tampines
37 Tampines St 92, Singapore 528885
Tel: +65 6590 3764
Email: tampines@bigorange.com.sg